Software Project Management Coordinator

Ryan Strong

314-***-**** www.linkedin.com/in/RyanStrongSTL *************@*****.***

Software Engineer

Passion for solving problems. Proven ability to collaborate with colleagues to reach company goals. Expert at documenting processes and procedures. Capable of keeping projects on task to meet deadlines. Able to deliver information effectively to improve understanding. Possess an unwavering aptitude in learning quickly and have a fearlessness for tackling new and challenging items.

Core Competencies

Object-Oriented Programming

Processes and procedures

Dashboards

Scheduling

Planning

User stories

Test cases

Documentation

Communications

Data collection

Demonstrations

Customer service

Experience

MASTERCARD – O'Fallon, MO Feb 2020 – June 2023

Software Engineer

Worked on projects that supported processing of billions of transactions daily and worked to develop a spring framework-based microservice that uses AI-generated metrics to notify customers of possible fraud. Used Java with IntelliJ, Springboot, Hibernate and Oracle SQL to refactor legacy code, stream and store data. Communicated with stakeholders to understand business requirements and how to fill those needs. Maintained transaction processing and notification management functionality. Created and scheduled jobs with Pivotal Cloud Foundry and Jenkins. Created dashboards and alerts in Splunk for internal clients.

Helped build a processing environment for the $883B India market within 6 months, which when implemented, allowed Mastercard to operate in the country. Process was documented in Confluence to provide a foundation for implementation in other regions.

Consistently researched and documented processes, which provided a roadmap and enabled the team to trace bugs.

Tracked, prioritized work using Rally and collaborated using MS Teams.

Acted as scrum master, Coordinator of regular community building events for engineering and related staff.

PDI TECHNOLOGIES – St. Louis, MO Sep 2018 – Oct 2019

Software Developer

Maintained Ascend software, a petroleum industry ERP that tracks freight and accounting. Planned order of operations, completed user stories and tested the results with the Quality Assurance Department. Used Delphi 7 and Microsoft SQL server to maintain the software and store data.

Developed additional features to tracking software, which created more billing options.

Wrote test cases, documented with steps to reproduce results.

LAUNCHCODE – St. Louis, MO July 2017 – Dec 2017

Teaching Fellow

As a graduate of LaunchCode, I was selected to lead a group of 8 students through the curricula of LC101, preparing them for careers. Checked operation of small programs, debugged Java, Python and HTML and helped clear any blockers encountered in developing their projects.

L. E. SAUER MACHINE COMPANY – St. Louis, MO Nov 2015 - Sep 2017

Machinist

Produced parts for box cutting and folding machinery. Set up and operated precision CNC and manual machining, edited G-Code programs at machines. Manufactured and inspected custom parts to within .0015 inch.

Chosen to learn new technology by training to operate a new CNC vertical lathe.

SURDEX CORPORATION – St. Louis, MO Mar 2008 - Sep 2011

Sensor Operator (Aerial photography)

Mapped the launch of Bing maps and inventory for USDA. Researched locations prior to event travel and negotiated accommodation costs. Used Microsoft Office programs to track data and trained others as needed. Troubleshot hardware issues with computer systems on the ground and in the air.

Managed data collected daily and documented location specifics, providing statistics on where and when the data was collected, ensuring accuracy of location.

KODAK – EVENT IMAGING SOLUTIONS – St. Louis, MO Mar 2006 - Mar 2008

Site Manager

As a Retail Manager in Training, my responsibilities encompassed the day-to-day aspects of running a store which included tasks such as film development, printing film, and processing digital photographs. Through hands-on training, I acquired a thorough understanding of the technical processes involved in managing the store. In addition to mastering operational functions, I actively contributed to enhancing customer experiences by leveraging my skills in customer service and sales. This involved not only executing the technical aspects but also engaging with customers to understand their preferences and deliver high-quality services. The role allowed me to develop a keen eye for detail, problem-solving, and efficient workflow management, ensuring optimal store performance and customer satisfaction. Overall, my time as a Retail Manager in Training not only equipped me with a broad spectrum of operational skills but also allowed me to specialize in the unique and evolving field of imaging services, blending technical expertise with customer-focused engagement.

Technical Expertise

Methodologies: Agile Scrum, Waterfall, Test-Driven Development (TDD), Kanban

Web & Application Frameworks/Technologies: Java, JDBC, J2EE design patterns, Spring, Git, XML, HTML, CSS, JavaScript, Synapse, Kafka, OAUTH, SQL, Angular, PCI (payment card industry) compliance

Software Tools: Jira, IntelliJ, Visio, TOAD, SQL Server Profiler, SQL Developer, SonarQube, Jenkins, RingCentral, MS Teams, Rally, Salesforce, Outlook, Skype, Zoom

Servers: Tomcat

Databases: MS SQL Server, MySQL, Oracle

Operating Systems: Windows, macOS, Unix

Cloud: PCF (Pivotal Cloud Foundry)

Education

Bachelor of Fine Arts, Photography – University of Missouri-Saint Louis, 2000-2005

Computer Science Courses (Java, Spring, Hibernate, SQL, CSS, Python) – LaunchCode, 2016-2017

Certified Associate in Project Management (CAPM) – Project Management Institute - 2023

Volunteer

Volunteer – Sister Christine’s Food Pantry, 2017-Present

Scout Leader; Committee Member (Inventory Troop Assets, Youth Mentor) – Scouts BSA, 2011-Present

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