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Systems Analyst II

Edmonton, AB, Canada
May 13, 2024

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WENDY HAZEN Sherwood Park, AB



Innovative Systems Analyst with over 15 years of experience supporting various Microsoft environments, specializing in SharePoint administration. Proven ability to install, integrate, and maintain SharePoint platforms, while providing exceptional support and training to end-users. Strong analytical skills and a track record of resolving SharePoint issues and optimizing user experiences.


SharePoint 2013, 2016, 2019, SharePoint Online

SharePoint Administrator

SharePoint Designer

ShareGate Migration Tool


SharePoint Online Management

Windows Operating Systems

Office 365


Alberta Health Services (Edmonton, AB)

IT Analyst II – Temp Position

June 2021 – June 2023

Installed cumulative updates onto SharePoint 2019 servers.

Led an enterprise SharePoint 2013 to SharePoint 2019 migration project, including coordinating database moves with the Database team and testing database mounts onto servers.

Utilized ShareGate to move sites to SharePoint Online and provided administration support.

Developed workflows using SharePoint Designer 2013 and established meta tags for site collections.

Managed search scopes and troubleshooted site permissions and issues using ULS logs.

Change Manager – Temp Position

Sept 2020 – June 2021

Ensured completeness of Changes and obtained appropriate approvals.

Conducted Post-Implementation Reviews and co-chaired daily Forward Scheduling meetings.

Prepared agendas and took minutes for CAB meetings.

IT Analyst II – Temp Position

April 2019 – Aug 2020

Provided application standards and best practices to stakeholders.

Enhanced user search experience by providing custom search display templates and configuring SharePoint search.

Collaborated with vendors to troubleshoot complex search issues and created and applied PowerShell scripts for various tasks.

Conducted migrations using ShareGate.

Enbridge Pipeline Inc. (Edmonton, AB)

Systems Analyst II

Jan 2009 – April 2017

Supported and enhanced Enterprise SharePoint for 2500 users, including troubleshooting complex issues and coordinating site content migrations.

Designed and enhanced sites using JavaScript and jQuery, and delivered SharePoint training.


Alberta Career Computer Center (Edmonton, AB), 2001

Systems Support Technology


CompTIA Certification - A+

Hardware Core, 2001

Operating System, 2001

CompTIA Certification - Network+, 2002

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