Project Manager Management

Spenser Miller

765-***-**** ad5o6u@r.postjobfree.com Carmel, IN

Professional

Summary

Results-driven project manager with 14 years' experience leading multiple projects simultaneously, maintaining project timelines, and implementing project management methodologies. Proven track record of increasing project completion rates, enhancing productivity, and ensuring timely delivery of projects. Accomplishments • Presented with company 2021 ARCH award for excellence in Craftsmanship, Creativity, and Emotional Intelligence

• Successfully managed over 25 client facing projects from inception to completion

• Successfully managed numerous internal projects for patches, upgrades, and enhancements

• Implemented useful methodologies to enhance communication and productivity Skills Traditional and servant leadership

End-user training and education

Extensive EHR experience

Microsoft 365, Jira, Salesforce, SharePoint

Experience with SaaS and HIE

Excellent communication skills

Forward thinking and planning

Work History PROJECT MANAGER 11/2018 – Current

Clinical Architecture, Carmel, IN

Responsible for strategizing with client stakeholders to prioritize and manage their contractual needs, maximize their return on investment, and promote a lasting relationship. o Create, manage, and report on detailed project plans o Support projects through the entire lifecycle (initiation, planning, execution, monitoring, and closing)

o Coordinate regular communications and collaborations among cross-functional teams o Identify process improvement opportunities to enhance the process of future projects with a similar scope

LEAD CLINICAL SYSTEMS SPECIALIST 06/2013 – 10/2018 Tenet Healthcare, Long Beach, CA

Responsible for analyzing and diagnosing clinical practice workflows to enhance quality and productivity.

o Led a team of 5 clinical systems specialists in the California market to support existing and onboarding clinical practices

o Traveled regularly to support other markets across the U.S. o Successfully trained providers and medical staff end-users on a variety of EHR software systems (primarily Athenahealth and NextGen) o Provided in person Go-Live support after each clinical training EHR CONSULTANT 02/2010 – 02/2014

Multiple Consulting Agencies

Responsible for traveling nationwide to support facilities contractual training and clinical support needs to maximize productivity.

o Analyzed and assessed workflow processes for different practices and specialties to improve efficiency and productivity

o Implemented and optimized electronic health record systems for hospitals and private practices

o Collaborated with IT professionals to troubleshoot and resolve software issues promptly

Spenser Miller

Education MedTech College, Indianapolis, IN

Indiana State University, Terre Haute, IN

Certifications • PMP – Project Management Professional

• CSM – Certified Scrum Master

• EHR Trainer (NextGen, Athenahealth, ClinEvolve)

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