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Customer Service Costumer

Brooklyn, NY
May 14, 2024

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Shawn Mintz

New York, NY


Authorized to work in the US for any employer

Work Experience


Planned Companies - New York, NY

December 2019 to April 2024

• Acting as the face of the building while managing the foot traffic, greeting guests and visitors.

• Making sure the inside and outside of perimeter is safe and in order.

• Securing the area and safety of everyone inside the building by doing multiple rounds a day and viewing surveillance of cameras.

• Managing packages and deliveries for tenants and property managers.

• Equipped in Building link, Yardi, and My building. Keeping a updated accurate audit/inventory of all Parcel and packages

Field Bike Mechanic

Citibike - New York, NY

May 2019 to October 2019

Cit bike

• Working in the field, hands on as traveling throughout New York City In designated areas where Citibike bicycle docks are stationed with numerous bikes and it's my job to make sure those bikes are available and safe and comfortable for all customers, by fixing repairs on the bike, from adjusting brakes, tightened or loosening at bolts, screws, seat post clamp adjustments and replacements and decals, reflectors and any vandalism. But first, before the mechanics, I'm trained, to give the bike a full 21 point bike inspection to see if the bike is even suitable for customers to ride and after my diagnostic, I make a final decision on whether it needs to be repaired or not or if it’s damaged to a point where it needs to be brought into our depot shop where there's numerous bike mechanics inside a shop with the proper machinery and tools to repair serious damages or issues with the bike. Cashier/ Host

Dr. Smood

October 2016 to December 2018

Providing good and quality costumer service, with welcoming greeting and the purpose and of our company which in this case was a Health company that provided organic fresh super foods and cold press juices as well as organic coffee, Smart food for a good mood! I trained employees on how to use each station. Cashier, Espresso machine "barista", how to properly execute on sandwich station, organize and help store deliveries as well as learning all the nutritional values of our products and familiar with P.O.S system



October 2015 to January 2016

At cleanly I processed client’s laundry, sorting from dry clean to wash and fold. Using a computer, scanner, Inputting data in our database, Scanning barcodes with customers orders, special requests printed out on there receipt. Sorting laundry bags to there proper vendor (laundromat). Activities Director

Adult Social Daycare

June 2014 to August 2015

Create a plan of activities each week appropriate to the needs of the residents/clients that includes, Group social activities.Indoor and outdoor activities, which may include daily walks, Activities away from the facility.

Opportunity for resident involvement in planning and implementation of the activities program. Creative activities such as arts, crafts, music, drama, educational programs Exercise activities One to one attention, meals, and transportation from home to facility ! Basically coordinating each day at the facility to be full of activities, exercise and food, allowing the clients to be proactive and keeping there minds and body occupied Education

High school diploma in Art

and Stagecraft, Other - New York, NY

September 2006 to June 2010


June 2009


• Customer Service

• Sales

• Maintenance

• Mechanic Experience


• Surveillance

• Microsoft Office

• Computer skills

• Night audit

• Guest relations

• Communication skills

• Front desk

• Administrative experience

• Personal assistant experience

• Microsoft Outlook

• Cash register

• Basic math

• Cash handling

• Negotiation

• Organizational skills

• Time management

• Senior care

• Dementia care

• Phone etiquette

• Typing

• Word processing

• Hotel experience

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