Los Angeles Customer Service

BP Briana Payan

Los Angeles, CA ***** 323-***-****

ad5nxj@r.postjobfree.com Online Digital Resume

PROFESSIONAL

SUMMARY

A highly skilled, patient-focused, and solution-oriented Diagnostic Medical Sonographer with professional experience and strong education background in OB/GYN, abdomen small parts, vascular, physical principles and handling ultrasound equipment. Dedicated to performing ultrasound exams including abdomen, pelvis, thyroid, obstetrical, breast, vascular and other examinations as required, including invasive procedures. Exceptionally compassionate professional with strong communication skills. High capacity for effective and proficient knowledge attainment, innovative forward-thinking, adeptness for problem-solving, and adroitness in fostering collaborative team culture. Possesses the ability to establish priorities and meet challenges head-on. SKILLS Patient confidentiality

Equipment Maintenance

PPE Compliance

Written Communication

Teamwork and Collaboration

Strong organizational and detail-

oriented skills

Computer and internet savvy

Effectively handles multiple tasks

simultaneously

Well regarded for interpersonal,

written and oral communication

skills

Bilingual Fluent in English and

Spanish

Ability to acquire and apply

knowledge rapidly

Independent; works with minimal

supervision and contributes to a

team

WORK HISTORY ULTRASOUND TECHNICIAN 07/2022 to CURRENT Prenatal Angels Lomita, CA

Captured images using mobile equipment by patients' bedsides. Performed high quality ultrasound scans while providing great customer service and keeping families entertained

Provide early gender determination with accuracy

have an understanding and knowledge of normal and abnormal fetal anatomy

Prepare the exam room and ultrasound equipment to conduct sessions care properly for equipment

Maintain clean and properly stocked work area

use the ability to solve problems and make decisions manage multiple priorities and projects, and display flexibility in a fast-paced work environment

MERCHANDISER 02/2020 to CURRENT

Retail Merchandising Services Inc. Minneapolis, MN Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Inspected merchandise for quality and arranged proper display location on floor.

Updated pricing and signage to complete product displays and educate customers.

Prepared interesting and innovative visual displays to grab customer interest and promote sales.

Work with each store manager to improve sales.

Stock appropriate fixtures with products according to planogram. Set new displays when needed. Keep all fixtures and displays clean. Keep inventory updated daily.

Traveling to and from each location daily. Also, keeping an accurate track and record of daily duties.

Maintain professional relationships with store personnel for efficient work. Guide customers in products currently stocking

ULTRASOUND SONOGRAPHER 12/2020 to 04/2022

Mommy's Bundle Of Joy 4D Ultrasound Torrance, CA Schedule patient according to availability.

Clean and disinfect area of work.

Set ultrasound machine to current date and insure no wires are damaged daily.

Check in patient and check out customer based on a POS system. Handle cash and ensure correct change is given

Engage with patient and family during the scanning session. Determine baby's gender. Gather images from different positions. Answer all questions to the best of my knowledge.

Document all paperwork and save to the company's Dropbox. Sweep, mop, and take out the trash at the end of every shift. ULTRASOUND STUDENT 01/2020 to 04/2020

Broadway Radiology Los Angeles, CA

Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.

Applied and positioned equipment to take images following set parameters.

Perform the following ultrasounds: Abdomen, Vascular (Carotid and Upper and Lower Extremities), Renal, Pelvic, Small Parts (Thyroid, Breast and Testis), OB and Gynecology.

Prepare exam room before and after patient.

Print and fill out paper work, save exams to radiologist network for review and save previous exams with diagnostic in patient's charts. STUDENT SONOGRAPHER 10/2019 to 01/2020

Dr. Paul Baylon Huntington Park, CA

Gather patients charts, check insurance availability, schedule appointments and answer incoming phone calls

Gather patients vitals (height, weight, blood pressure, urine sample for pregnancy test), do an erythrocytapheresis with blood collected, fill out blood work (Lab Corp, Quest Diagnostic, Bio medical) Show patients to the ultrasound room and perform 1st, 2nd or 3rd trimester examinations

Fill out paper work according to all (BPD, HC, AC, FL, AFI, Placenta location) measurements, assist patients into the waiting rooms, gender determination if possible

Gynecology exams include: Uterus, Ovaries, Adnexal areas and all pelvic area vasculature and structures.

Inform doctor of all findings and fetus progress according to term STUDENT SONOGRAPHER 09/2019 to 10/2019

BA Imaging Inglewood, CA

Log all patient information into the machine before allowing patient in the room

Prepare the room based on exam, ensure machine is properly ready for use

Perform the following ultrasounds based on study needed: Abdomen, Vascular (Carotid and Upper and Lower Extremities), Renal, Pelvic and Small Parts (Thyroid, Breast and Testis)

Fill out correct worksheet and submit to radiologists Work with radiologist to determine Breast exam stages Take patients vitals (height, weight, BMI, blood pressure, urine sample), run a 10 lead EKG.

SITE MONITOR 06/2018 to 06/2018

Los Angeles Regional Food Bank Los Angeles, CA

Trained support staff in site implementation, updating and maintenance procedures

Drive to different locations throughout the day (up to 3 different sites) Ensure that each site followed accurate protocol according to state expectations

Filling out and filing correct paperwork at the sites Suggested solutions for each site

Observed meal services, checked for the correct documentation, ordered supplies and create reports on each site

KEY HOLDER 06/2014 to 02/2017

Best Buy Sherman Oaks, CA

Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service

Assisted with team responsibilities by managing product merchandising Supervised the team and Communicate all directives Maintaining the look of the store, displays and fixtures to company standards

Train team members as needed as well as helping team members to improve

Process and have monthly reviews

Communicate with the store managers on a daily basis Made sure all in-store merchandise is accurately priced, displayed and well stocked

Contacting representatives from store vendors, ordering supplies needed for the store, finding new solutions to prevent shrink, grab and pack shipments online as well, unloading truck shipments Took care of appearance and presentation of the store. EDUCATION No Degree Health And Wellness

Long Beach City College, Long Beach, CA

Diagnostic Medical Sonographer Ultrasound 06/2020 North-West College - Long Beach, Long Beach, CA

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