Customer Service Representative
Resume:
LM
LARAN MORTON
CUSTOMER SERVICE REPRESENTATIVE ad5nul@r.postjobfree.com
OBJECTIVE
EXPERIENCE
Diligent and personable customer service representative seeking a position in which my communication skills combined with my problem-solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible.
MANAGER • FOREVER FABULOUS • OCTOBER 2009 • PRESENT
I managed a group of ten employees, making sure they followed shop policies and regulations. Other responsibilities included helping with scheduling appointments and greeting clients and answering incoming and making outgoing phone calls. Then at the end of the day making sure the salon was cleaned and all cash was accounted for.
ADMINISTRATIVE ASSISTANT • HEART WARMING AFC HOMES • APRIL 2009 • SEPTEMBER 2021
Managed the appointment books and handled the incoming and outgoing phone calls. My duties also included greeting and welcoming visitors and then directing them to the person they were there to see. Managing the front office and making sure the Lobby was clean and presentable. Also maintaining clients personal information.
MEDICAL ASSISTANT • DMC HOSPITAL • MAY 2008• MARCH 2009
Responsible for managing the appointment books and providing excellent customer service. Answering incoming calls and handling the outbound calls. Preparing rooms for incoming patients and welcoming new patients and visitors.
SKILLS
EDUCATION
Excellent written and communication skills as well as customer service
Knowledge of general office duties and proficient in Microsoft office programs and other computer programs
Strong management skills and a quick learner and problem-solving, leadership and conflict resolution skills
MACKENZIE HIGH SCHOOL • JUNE 1985 •
Graduated with honors.
EVEREST COLLEGE • JUNE 2010 • MEDICAL ASSISTANT/BILLING
Studied medical assisting and billing.
OAKLAND COMMUNITY COLLEGE • 2012-2013 • GENERAL STUDIES
LEADERSHIP EXPERIENCE
Manage a group of ten employees at a beauty salon to make sure the salon is running smoothly and properly.
ad5nul@r.postjobfree.com
Contact this candidate