Sales Representative Customer Service
Resume:
Sheila Escobar Cuaresma
Vacaville, CA. 95687
ad5ntt@r.postjobfree.com
WORK EXPERIENCE :
SYKES Marketing Inc. (formerly ICT Marketing Inc.) June 2007-201
Collection Agent
• Located and notified customers of delinquent accounts by phone.
• Worked successfully with those needing support to catch up on payments.
• Managed relationships; effectively communicated and negotiated with debtors to expedite the recovery process.
• Well-versed in successful collections techniques. Havenlink Solutions Inc.
January 2006 – June 2007
International Sales Representative
• Ensure to give excellent customer satisfaction.
• Assisted in the development of new policies and procedures.
• Assisted in the training of new customer service representatives and associates.
• Provide the company with the required number of sales.
• Meet the minimum daily required number of sales.
• Thrive to reach the weekly quota.
HelloCorp Phil. (formerly Verve Contact Solutions Inc.) July 2005 – January 2006
International Sales Representative
• Ensure to give excellent customer satisfaction.
• Assisted in the development of new policies and procedures.
• Assisted in the training of new customer service representatives and associates.
• Provide the company with the required number of sales.
• Meet the minimum daily required number of sales.
• Thrive to reach the weekly quota.
EDUCATION :
Columban College, Olongapo City
1999 – 2003
BS in Civil Engineering
Regional Science High School, Region III Olongapo City 1995 – 1999
High School Diploma
COMPUTER SKILLS :
• Microsoft Word, Excel, Access, PowerPoint, Outlook Express.
• Microsoft Windows XP
• Microsoft Office XP Professional
• Internet
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