Customer Service Data Entry
Resume:
Dana Collins
Dayton, OH *****
ad5nt0@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Matt Castrucci Automall - Miamisburg, OH
April 2023 to February 2024
Cashier for service and parts department.
In Home Caregiver
Self Employed
April 2011 to July 2022
Assisted with daily issues of elderly couple
STNA (State Tested Nursing Assistant)
Franklin Ridge Nursing Home - Franklin, OH
March 2010 to August 2010
Assist residents with emotional and physical demands of every day life Cash Office Associate
Lowe's Home Improvement - Dayton, OH
November 1996 to November 1998
Multi-phone line operator, customer service, Maintained daily deposits, Balance daily ledgers, data entry, Cash Office Associate
Builders Square
March 1990 to June 1995
Daily deposits, Data Entry, Filing, Accounts Receivable, Balance daily ledgers Customer Credit card chargebacks, Customer assistance Education
Some college in Medical Assistant
Sinclair Community College - Dayton, OH
2004 to 2006
High school diploma
West Carrollton High School - West Carrollton City, OH August 1988 to December 1991
Skills
• Microsoft Excel
• Microsoft Word
• Medical terminology
• Accounts receivable
• Customer service
• Caregiving
• Vital signs
• Home care
• Patient care
• Alzheimer's care
• Senior care
• Office management
• Customer service
• Clerical experience
• Bookkeeping
• Banking
• Accounts payable
• Cash register
• Sales
• Computer skills
• Organizational skills
• Microsoft Office
• Communication skills
• 10 key typing
• Data entry
• Cash handling
• Front desk
• HIPAA
• Medical terminology
• Vital signs
• Senior care
• Filing
• Epic
Certifications and Licenses
Pediatric First Aid/CPR/AED
December 2022 to December 2024
Driver's License
Assessments
Work style: Reliability — Proficient
March 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
February 2023
Identifying and resolving common customer issues
Full results: Proficient
Protecting patient privacy — Proficient
February 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Attention to detail — Proficient
February 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
March 2023
Influencing and negotiating with customers
Full results: Proficient
Project timeline management — Proficient
February 2023
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Medical receptionist skills — Proficient
February 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Administrative assistant/receptionist — Proficient February 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Medical terminology — Proficient
February 2023
Understanding and using medical terminology
Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Retail customer service — Proficient
February 2023
Responding to customer situations in a retail setting Full results: Proficient
Home health aide skills — Proficient
February 2023
Providing care to patients in a home setting
Full results: Proficient
Bookkeeping — Proficient
March 2024
Calculating and determining the accuracy of financial data Full results: Proficient
Scheduling — Proficient
March 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Basic computer skills — Proficient
February 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Customer service fit — Proficient
March 2023
Measures the traits that are important for success for customer service roles Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate