Customer Service Inventory Management

JUDE DONIE

703-***-****, **********@*****.***, Savannah, GA, 31419

SKILLS

• Conflict Resolution

• Team Management

• Data Analysis and Visualization

• Inventory Management

• Leadership Abilities

• Interpersonal Skills

• Pet Care

Familiarity with ArcGIS, ChatGPT, Microsoft

Excel, Google Sheets, Adobe Photoshop,

iMovie/Final Cut Pro

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PROFESSIONAL SUMMARY

Dedicated professional with demonstrated strengths in customer service, conflict resolution, and team supervision. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. Recently completed Bachelor of Arts in Anthropology with a focus on archaeological processes and cultural competencies.

EDUCATION

Bachelor of Arts: Anthropology

Arizona State University, Tempe, AZ, May 2024

• Graduated Magna Cum Laude

EXPERIENCE

Pet Sitter / Dog Walker, Oct 2023 - Current

Rover, Savannah, Georgia

Implemented effective socialization training for pets to advance their behavior and well-being.

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Provided professional pet-sitting services for dogs and cats during owners' absences from town.

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Administered daily pet medications on schedule based on owner preferences or veterinarian advice.

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Shift Supervisor, Aug 2021 - Aug 2023

Starbucks, Alpharetta and Savannah, Georgia

• Supervised daily business activities to uphold operational excellence. Provided comprehensive training and improvement coaching for baristas, ensuring adherence to proper work procedures.

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• Managed inventory levels using company systems and guidelines to reduce loss. Conducted cash handling procedures, such as counting registers and making deposits.

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Barista, May 2019 - Aug 2021

Starbucks Coffee Company, Alpharetta, GA

Operated the cash register with precision, ensuring accurate placement of customers' orders.

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Proficiently crafted beverages with speed and accuracy to meet and succeed customers' expectations.

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Cultivated a welcoming environment by fostering friendly and engaging customer interactions.

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Navigated periods of high volume with calm demeanor to keep store operating to standard.

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