Customer Service Help Desk

BP BINDIYA PATEL

PH: +1-587-***-**** EMAIL: ***************@*****.***

OBJECTIVE EXPERIENCE

Seeking a challenging position BAKERY DEPARTMENT MANAGER • WALMART SUPERCENTER

where I can leverage my skills to • SEPTEMBER 2021 T0 PRESENT

contribute to the success of the • Zoning for department.

team while further developing • Ordering for the Bakery products.

my professional abilities. • Solving Associates issues and helping with stocking.

Possessing strong time • Rotation of stock and expiry checks.

management skills and a • Thermometer Calibration and temperature recording.

commitment to punctuality.

• Providing customer service.

• Helping front end associate.

• Changing price and tags.

SKILLS CUSTOMER SERVICE HELP DESK ASSOCIATE • WALMART SUPERCENTER

• SEPTEMBER 2021 T0 FEBRUARY 2022

• Strong attention to detail. • Resolving customer issues and concerns.

• Excellent time • Identifying customer needs.

management skills. • Locating merchandise.

• Exceptional customer • Assisting with purchasing decisions.

service skills. • Providing answers to clients by identifying problems.

• Punctual and reliable.

• Proficient in cash FOOD SERVICE SUPERVISOR • WOKBOX • JUNE 2021 TO AUGUST 2023

handling and transaction • Coordinate, supervise and assign the duties.

processing. • Developing work schedules.

• Ability to work • Keep the records for stocks, deals and wastage.

effectively in team • Train the staff.

environment. • Resolve the customer complain

EMAIL TWITTER HANDLE TELEPHONE LINKEDIN URL

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BP BINDIYA PATEL

PH: +1-587-***-**** EMAIL: ***************@*****.***

FOOD COUNTER ATTENDANT • WOKBOX • AUGUST 2019 TO JUNE 2021

• Handling cash.

• Cooking food.

• Helping customers.

• Hand out for to go parcels.

• Tilling.

MEDICAL LAB ASSISTANT • VISHAL LABORATORY • FEBRUARY 2019 TO

JULY 2019

• Blood, urine, sputum collection.

• Set up for medical laboratory equipment.

• Microscopically examination.

• Clean and maintain medical laboratory and equipment.

• Conduct lab tests and analysis.

• Collect, label the blood samples.

• Creating reports on computer.

EDUCATION

BUSINESS ADMINISTRATION - MANAGEMENT • SEPTEMBER 2019 TO APRIL

2021 • NAIT – EDMONTON, AB, CANADA

• Operational management

• Accounting

• Finance

• Strategic management

• Project management

• Small business management

• Human resource management

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BP BINDIYA PATEL

PH: +1-587-***-**** EMAIL: ***************@*****.***

DIPLOMA IN MEDICAL LAB TECHNOLOGY • AUGUST 2018 TO JUNE 2019 •

SARDAR PATEL UNIVERSITY – ANAND, GJ, INDIA

• Clinical biochemistry

• Micro-biology

• Immunology

• Clinical pathology and parasitology

BACHELOR OF SCIENCE – MICROBIOLOGY • JUNE 2015 TO JULY 2018 •

SARDAR PATEL UNIVERSITY – ANAND, GJ, INDIA

• General microbiology

• Molecular biology

• Biochemistry

• Microbial genetics

• Clinical pathology

VOLUNTEER EXPERIENCE OR LEADERSHIP

1. Organization: P. T. Mirani Hospital (Red Cross Blood Donation

Center)

Position: Blood collection

Duration: June 2019 to July 2019

Responsibilities:

• Welcome and register blood donors upon arrival.

• Conduct initial health screenings to ensure eligibility for

donation.

• Provide information to donors about the donation process

and answer their questions.

• Support staff with administrative tasks such as data entry

and record keeping.

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BP BINDIYA PATEL

PH: +1-587-***-**** EMAIL: ***************@*****.***

REFERENCES:

Reference will be available upon request.

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