Management
Resume:
Cassandra Parker-Tschatschula
Bryan, TX
ad5nod@r.postjobfree.com
Highly experienced Customer Service/ management professional. Able to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations. Authorized to work in the US for any employer
Work Experience
Internet Sales Manager
College Station Hyundai - College Station, TX
May 2022 to Present
Office Manager
ALCO Construction - Bryan, TX
August 2019 to March 2022
• Fleet management
• Payroll
• Accounts receivables
• Accounts payables
• Licensing
• DOT compliance
Optometric Technician
Urban Optics - College Station, TX
January 2017 to August 2019
• Dispense glasses and complete adjustments as needed
• Sales
• Ordering patient lenses
• Scribe
• Ordering frames and meeting with sales representatives to choose frames for stock
• Assisting/knowledgeable in lense cutting
Receptionist/ Office Assistant
Kristen Distributing Company - Bryan, TX
July 2014 to July 2015
• Rebates for Miller, Coors, Red Bull/ Dollar General, Neuro Drinks and Texas Tea products
• Weekly fuel log
• Assisting customers with orders and account questions
• Accounts receivables and accounts payable
• Expense reports (Checking card statements, scanning and indexing all receipts)
• Responsible for enting all new customer information into database
• Monthly WBDT report
Education
Associate in Science (AS) in Legal Studies
Blinn College - Bryan, TX
August 2015 to June 2016
Pharmacy Technician
Blinn College - Bryan, TX
2011
Texas Academy Of Animal Control Officers - Giddings, TX 2010
Skills
• QuickBooks
• Accounts Payable
• Office Management
• Accounts Receivable
• Bookkeeping
• Accounting
• Microsoft Outlook
• Payroll
• Account Reconciliation
• Management
• Bank Reconciliation
• Journal Entries
• Financial Statement Preparation
• General Ledger Reconciliation
• CRM software
• Negotiation
• Sales management
• Sales pipeline
Awards
Honor Society
November 2015
Member of the PHI THETTA KAPPA Honor society
Assessments
Office manager — Proficient
March 2022
Scheduling and budgeting
Full results: Proficient
Working with MS Word documents — Proficient
March 2022
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Spreadsheets with Microsoft Excel — Familiar
March 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Familiar
Customer focus & orientation — Expert
March 2022
Responding to customer situations with sensitivity Full results: Expert
Typing — Proficient
March 2022
Transcribing text
Full results: Proficient
Basic computer skills — Proficient
March 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
President of LASSO
January 2016
President of the legal assistant student organization
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