Project Management Manager
Resume:
AHMED BADR ELDIN AZMI, EMBA, PRMG, PMP, ITIL.
District 8 Area 3 Building 69 Flat 104
6th October city
Giza – Egypt
E: *****.****@*****.***
CAREER BRIEF
I have been professionally working in IT since 1999 after graduating from Faculty of Engineering - Cairo University 1999 having major in electronics, GSM and networks with BSc. Electronics & Communication followed by a diploma in Project Management from the AUC (American University in Cairo), and recently-in July 2012- I have got my master in Business Administration from Nile University.
I started my career journey in software development in 1999 where I professionally worked in web development using Java technology and Network Asset Management based on GE Geographic Information System Technology Smallworld, in 2005 I moved my career to Join the “GE Smallworld” Europe Presales Team, in 2008 I promoted my profile with a diploma in Project management and got my PMP certificate. I developed my skills and professional experience for the next years in program management, business development and bid management and currently as Senior Delivery Manager with broad hands-on experience in team building and leading, in addition to quality delivering of hardware and software products for programs spanning multi-projects portfolio. My current role focuses on day-to-day operational and technical delivery of large and/ or complex engagements consisting of heterogeneous resources (local outsources, partners and customers). My delivery management experience had customer facing role as well as internal IT and leverages my potential in being resourceful, confident under pressure, and sharp troubleshooting skills in crisis management and excellent communication skills in expectation management.
The domain of my business experience varies across the past 22+ years in the fields of Geographic Information Systems, Software Factories, Mobile Application Development, Enterprise portals, Big Data Analysis and Telecommunication Systems with more recent focus on GE Network Asset management solutions based on GE Geographic Information Technology (GIS) “GE Smallworld” products from business and technology sides.
Throughout my experience I accumulated deep knowledge in Software methodologies and tooling sets along with expert hands-on skills in Project Management, Agile, CMMI, Six Sigma and ITIL processes.
My team leading experience and project management cross the boundaries of middle-east, US and Europe with varying team sizes and multi-cultured environments.
WORK EXPERIENCE
ZINAD IT Company (Cairo - Egypt) Jan 2023 – Till Now
Project Governance Manager/Senior Project Manager
Creating and maintaining Project Management processes, procedures and templates for ZINAD Projects.
Discuss projects issues in PMO offices. And identifying project execution issues against technical proposals and contracts including payment terms.
Set/Track Projects Performance KPIs.
Audit Projects plans, reports, milestones, cost sheets and invoices to make sure they follow company project management policies and procedures.
Managing projects through full project life cycle.
Projects
-Makka Providence Development Authority - KSA GRC Project
-Egyptian banks company – EGY - Application Pen Test project
-Asir municipality – KSA – GRC Project
-GOSI – KSA – DevSecOps Project
ZINAD IT Company (Cairo - Egypt)
Head of Software Development Unit/Senior Project Manager April 2020 – Nov 2022
Managing ZINAD-IT Software Product development unit. Producing Web and Mobile applications/games products in field of cyber security awareness
Managing many products development and end customer support.
Create and review requirements gathering and business analysis of many products of the company including detailed BRD and SRSs
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule, and costs
Measure project performance using appropriate systems, tools, and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Overseeing multi-function project teams with at least 5-10 team members including Developers, UX/UI, Business Analysts, and QA Personnel
Analyze our current Agile processes, prioritize areas of improvement, and work alongside key stakeholders to implement the improvements
Facilitate/participate in key Agile rituals across Scrum Teams Coach team members as needed, including resolving conflict.
Manage projects in GitLab and MS Project. Flowing the defined project, development and quality assurance processes.
Monitor and report on key Agile performance metrics to the leadership team
Lead the project team including developers, Business Analysts, Quality
Lead the project from the client side and well represent the company
Lead the requirements gathering and covert the business needs into a solution
Manage to get an excellent project closure
Solve any technical problems or issues.
Delegate and follow up the tasks and set deadlines.
Create an inspiring team environment with an open communication culture
Set clear team goals.
Motivate team members.
Discover training needs and provide coaching.
Listen to team members’ feedback and resolve any issues or conflicts
Products
ZiSoft Awareness – Cybersecurity Learning Management System.
Interactive Event Platform.
Cyber Security Web / VR Games.
Suspicious emails reporter tool and analysis server.
ZINAD Mobile Application.
eBSEG Company (Cairo - Egypt)
Senior Project Manager / Senior Business Analyst Sep 2018 – Mar 2020
Managing application development projects for banking and insurance sectors supported by FinTech and Omni Channel Solutions
Managing client projects on time and on budget
Managing a multi-disciplined team
Assessing and managing risks, issues and changes on a project
Maintaining the project on a day to day basis
Be the key point of contact for clients - running calls, meetings, etc
Produce proposals and create project plans
Projects
BLOM Bank Online Banking (Omni Channel web, Android and IOS)
MIC (Misr Insurance Company) (Omni Channel web, Android and IOS)
MLI (Misr Life Insurance) (Omni Channel Web Portal, Android and IOS - Chabot)
EBE Bank (Bank Mobile Application Android and IOS)
Integration of mobile banking with payment providers Fawry, Paymob and eFinance.
CIT Global - VeriCash (Cairo - Egypt)
Senior Project Manager/Program Manager Mar 2018 – June 2018
Managing the VeriCash Solution development program for Barclay’s Mobile Wallet and Money Transfer in Botswana, and Kenya for local and international money remittance.
Managing Solution delivery to customer using staging environments from development integration testing till production environment
Assuring complete financial life cycle from transaction till conciliation and settlement of all transaction in system operation.
Plan and manage Solution development and coordinating with internal teams, customer and third parties following the project life cycle
oRequirements gathering and business analysis workshops
oDesign the GUI and customer experience
oDesign Solution Architecture
oSolution Implementation and coding
oQC testing, Integration testing, UAT
oSolution delivery
oSolution Operation and customer support
oCustomer Training
Barq Systems Company (Cairo - Egypt)
Senior IT Project Manager / Senior Bid Manager Oct 2013 – Mar 2018
Responsible for infrastructure and software projects Business analysis and Projects management and to deliver
Barq Systems Data Center solutions to end customers. Documenting customer requirements, Plan solution architecture and Managing engineering / technician staff through project life cycle, and ensure customer satisfaction for delivered products and services. Mange software development from Requirements gathering until production and operation.
Responsible Applying Bid Management process, by Managing Technical and Financial proposals creation process from RFP Issuing till proposals submission, supporting tender’s clarification sessions and contract negotiation.
Projects
Al-Dabbagh Group Digital Archiving System (Supply Servers, Printers and Scanners, and Implement a SharePoint application)
Barq Internal Portal (Implement a SharePoint application)
TE Data Public Wifi System (Implement a SharePoint application) based on a virtual environment
Sinai University Wifi Network (Access Points, Virtual Environment, controller, Policy Manager and SIEM Solution Splunk) based on a virtual environment
Al-Dabbagh Group IT Policies (writing the IT policies and its related high-level processes that applied on the group companies)
Vodafone (Customer Journey Management) Big Data Analysis for Network Logs and transactions using Splunk (Operation Monitoring)
Deployed several applications on cloud, by integrating on-primes applications to cloud applications and enabled hybrid operation.
Managing all project aspects starting from Project Estimation, Project Budget, Project performance and solution delivery with approved quality
AsgaTech (Cairo - Egypt)
Senior Project Manager July 2013 – Sep 2013
-Managed a mobile based application project for Axiom UAE covering many platforms (IOS, Android and blackberry)
Projects
-Mobile Application for Axiom Telecom as MVNO (Mobile virtual Network Operator) (Android, IOS, Blackberry)
Aliman International Services (Cairo - Egypt)
Senior Project Manager April 2013 – Jun 2013
-Responsible for managing and executing their service projects with the armed forces, includes server (SPARC and Intel). Database RAC (ODA), network (Fiber, LAN) and storage upgrade in addition to software migration from old technology to state of the art of Oracle technologies.
Accomplishments: (Projects)
-Deliver the Upgrade project for the Insurance Authority
-Deliver the complete project plan for the Operation Authority over 8 months and include
oProject Detailed Scope
oFull project Schedule using MS Project
oProject Budget
oRisk Management Plan
oChange Management Plan
oQuality Management Plan
oCommunication Management Plan
oGo-Live Plan
Business Development Manager for ERP open source Solutions (OpenBravo) (Giza - Egypt)
Co-founder of Badr Networks International for Android applications and Dec 2012 – Jul 2013
Professional services (Giza - Egypt)
Accomplishments:
-Developed and Published over 7 Android applications covering many areas like Multimedia, eBook, and Games over Google play
-Managing the Development of Mrabrab App for a customer in Qatar
General Electric – Energy Management (Cairo - Egypt)
Regional Commercial Manager for Communication and Metering Systems
– Medial East Jan 2012 – Dec 2012
Responsible for developing and executing a robust deal review, risk mitigation, and customer communication process in compliance with Regional Sales and Operations Team, GE Legal, Finance, and Compliance Standards. Provide guidance to drive optimal bid results and minimize risk in coordination with Corporate and Regional Engineering, Sales, Operations, Supply Chain, Finance, Legal, and Compliance. Maintain knowledge of market trends, customer requirements, competitor actions and customer base.
Accomplishments:
-I managed to deliver the proposal documents (technical and financial) for more than 20 deals (deal average size of five Millions USA dollars).
-I developed many work processes, like Complex bid management process.
General Electric – Digital Energy (Cairo - Egypt)
Regional Senior Project Manager / Technical Consultant for GE Smallworld GIS 2005 – 2011
-Responsible for Supporting sales activities with software demonstrations, presentations, written proposals and benchmarking exercises that apply GE’s technology to customer’s business problems. Work closely with the Smallworld Sales Managers, Technical Application Engineers and Commercial Managers to understand customer requirements and promote the business value proposition of GE Smallworld products and solutions. Interfaces with the marketing / commercialization / product organization to develop high value solutions and align demonstration system to reflect the overall Smallworld strategy. Engage multifunctional engineering teams in the development of conceptual solutions, technical work scope, and specifications for project applications across multiple P&L’s. Coordinate with Smallworld sales force to make customer calls and presentations and participate in bid meetings and walk-through meetings with the customer as necessary.
-Long Technical experience in implementation of utility engineering software
solutions such as Geographic Information Systems (GIS) GE Electric Office for Transmission and distribution networks, Outage Management Systems (OMS), Metering Infrastructure (AMI) and/or Engineering Analysis (EA).
Accomplishments:
-I managed many projects of Network Resource Management Application (NRMA) implementation for many utilities customer in MEA (SCEDC– Egypt, DWC-Dubai, GECOL-Libya, and IDECO-Jordon).
-I conducted a Business Analysis and Technical support for many GIS Customers covering MEA (Egypt, UAE, Saudi, Libya, Jordon, Lebanon, Iraq, Oman, Mozambique, and South Africa).
-I ran many workshops to Introduce GE GIS applications in many exhibitions (GE Smallworld Conference Salzburg, Austria2011, GITEX, Dubai 2007, City Gas –Abu Dhabi 2007, Inter-Gas Cairo 2009).
-I developed many partner’s / solution providers technically in MEA covering many industries (Electricity, Telecom, Water, and Gas) by providing different training courses and on job monitoring.
-I developed many business cases using different Smallworld products (Core, EO, WO, PNI) over real data from customers including databases implementation using case tool, ACE configuration, Style implementation, Data entry automation.
Projects
-Unified National Map for Cairo Governorate Project (National Survey Authority, Water and Waste water company, Telecom Egypt, South Cairo distribution Company and ministry of State for Administration Development)
oData/map collection
oData/ map conversion
oMap Migration through color separation and geo-reference
oData Entry
oRational Database Design and Implementation
oSystem Development and analysis and reporting implementation
-Integration between Smart Metering System and GE Electric Office (GIS) for Electricity company in Kurdistan Iraq
-Upgrade of GECOL (Libya) Electric office System (GIS) from version 3 to version 4.1 and Integration with third party power calculation tool (CYMDIST)
EDS (HP Enterprise Services) (Cairo - Egypt)
Technical Leader / Java Team Leader 2003 – 2005
Responsible for developing web applications for multinational companies, Managing the development team and follow up on the daily activates, manning the work schedule and task assignment to the team members, reporting the work progress to project manager and managing the project risks and seeking for alternatives for project cost and Schedule improvement, Packaging the final product and deploy it in the test environment ready for testing, bug fixing, and release planning. Responsible for the delivery of the final product to the end customer and develop customer test cases and acceptance tests.
Accomplishments:
SUPS Project for UK-courts: A web application (J2EE) to automate the work processes in UK Courts.
eCVMS Project for GM (General Motors USA): A web application using J2EE for managing GM Vehicles Inventory.
EDS (HP Enterprise Services) (Cairo - Egypt)
Configuration Management- Subject Matter Expert (CM –SME) 2003 – 2005
Responsible for deploying the Configuration Management (CM) concept and tools among the various project of the company, following up the progress of project members use CM tools, report any misconduct to leadership team, providing CM training courses to project team members among the whole company employees.
Accomplishments:
Process and Project improvement (PPI) project 2004: a project to implement CMMI level-3 (EDS – Egypt got CMMI Level-3 certificate)
Process and Project improvement (PPI) project 2002: a project to implement CMM level-2 (EDS – Egypt got CMM Level-2 certificate)
EDS (HP Enterprise Services) - Egypt
Help Desk Support Engineer 2002 – 2003
Responsible for Supporting EDS customers for Computer network issues, Software and Hardware installation, network connectivity problems.
Accomplishments:
Help desk support engineer at British Petroleum.
Help desk support engineer at Procter and Gamble.
EDS (HP Enterprise Services) – Netherlands- (Cairo - Egypt)
GIS Developer 2000 – 2003
Responsible for developing Smallworld GIS application, Bug fixing, System Testing, system deployment.
Accomplishments:
ILIAS Project for Noun-Netherlands: Smallworld GIS project covering the utilities and telecom.
oData / Map conversion and preparation for GIS
oIntegration with third party calculation Engine (Vision)
oProject Maintenance (Bug analysis and Solving)
Vision Plus (Cairo - Egypt)
System Engineer/ GIS Developer 1999 – 2000
Responsible for developing GIS Applications over Smallworld platform using its development language Magik, supporting sales activities with software demonstrations, presentations, written proposals and benchmarking exercises that apply GIS technology to customer’s business problems.
EDUCATION
Nile University (Giza - Egypt), in collaboration with the IESE Business School - University of Navarra - Spain.
EMBA 2012
Executive Master of Business Administration
Grade: B+
American University in Cairo (Cairo – Egypt)
PRMG 2008
Diploma of Project Management
Grade: B
Cairo University – Faculty of Engineering (Giza – Egypt)
B.E Electronics and Communication 1999
Majors: Electric, Control, Electronics, Waves, Computer networks, GSM
Accumulative Grade: Very good with honor degree
Graduation Project: Video Conference over LAN developed by MS Visual-C
AWARDS
GE Long Service Award (5 Years of Services) Nov-2010
EDS Long Service Award (5 Years of Services) Oct-2005
CERTIFICATION
Google Agile Project Management 2023 (In Progress)
Agile Foundation - SECC 2016
Software Development Management (Oct 2016)
ITIL Foundation – BCS 2014
IT Service Management (Jun 2014)
PMP Certified – PMI USA 2008 - 2025
Project Management Professional
Sun Microsystems Certified Programmer for Java 2 Platform 1.4 2005
Java Programmer
LANGUAGES
Arabic – native Language
English – speak fluently and read/write with high proficiency (IELTS Score: 6 in each band - General and academic)
MEMBERSHIPS
Egyptian Engineers Syndicate (EES) #07208/38
Project Management Institute (PMI) #1119895
TRANNING COURCES
Agile Software Development Management - ITIDA – SECC Egypt 2016
ITIL Foundation - ITIDA – SECC Egypt 2014
Leadership Development Course (LDC) (GE – UAE – 2010)
Building Essential Leadership Skills (BELS) (GE – Belgium – 2008)
Six Sigma Green belt (GE – Egypt – 2006).
System Interoperability - PolarLake (EDS – UK – 2005).
Team Building Techniques (EDS – Egypt – 2005).
Inter-Cultures (Noun – Netherlands - 2001).
INDUSTRY KNOWLEDGE
Cyber Security
oAwareness Management System
oSuspicious email Analysis
oPen testing
oStatic and Dynamic Code scanning (Micro Focus)
Fintech: Online portals and mobile applications
oBanking
oInsurance
Telecommunication
oGeneral System of Mobile (GSM) background.
oSwitching Network background.
oFiber Optics
Electricity
oSubstation (Distribution and Transmission)
oDistribution MV and LV
oTransmission
Smart Grid
oSmart Meters
oIndustrial Communication
oNetwork Asset Management
PERSONAL SKILLS
Team leading and problem solving.
Excellent communication skills with the ability to explain concepts well.
Have the ability to work under pressures and load.
Very elastic and high capability of handling problems.
Result and Multi task oriented.
COMPUTER SKILLS
Operating Systems: Windows server 2016 / windows 10, Linux
Office Tools: MS Project, MS Excel, PowerPoint and Word.
GIS Programs: GE-Smallworld (PNI, LNI, NRM, EO, GTO, GDO, DM, SG, SI, SIAS and Magik).
Configuration Management Tools: WinCVS, TFS, and Rational ClearCase, CVS, SharePoint
Ticketing Systems: Jira and TFS
DevOps: Gitlab. GitHub and TFS
Programming Languages: C++, C, Visual C++, Visual Basic, Java, and J2EE
Native Android Development using Java
Programming environment Tools: MS Visual Studio, JBuilder, Web Sphere, and Rational XDE, eclipse, Android Studio.
Web Developing Tools: HTML, J2EE, JSP and EJB, jQuery, Java Script
Application Servers: IIS, Web Sphere
OpenBravo open Source ERP
SharePoint 2010/2013 admin and development
VMware Virtualization, vSphere
Big Data analytics – Splunk
Modeling tools: MS Visio, Axure PR Pro
SOFTWARE METHODOLOGY
Object oriented analysis, design and programming.
Modeling Concepts (UML).
Rational Database analysis and design.
CMMI (Integrated Capability Maturity Model) level 3.
SDLC 3 (Software Development Life Cycle).
Agile/Scrum Project Management.
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