JAMIE FUGATE
**** ****** ** *** *** Toledo, OH **615 419-***-**** ****************@*****.***
CAREER PROFILE & HIGHLIGHTS
Conscientious, multi-skilled professional with medical collections experience and backed by 20 years of customer service excellence seeking career advancement opportunities with a progressive healthcare organization.
Collaborates across collection/billing departments to ensure billing-related issues are resolved.
Quality-focused with outstanding attention to detail and works well under pressure.
Displays remarkable leadership capabilities and successfully builds trust within the team dynamic.
Typing Speed: 85 words per minute with Data Entry Skills.
Proficient with Microsoft Office Suite, QuickBooks, and Photoshop.
ACADEMIC TRAINING
Ultimate Medical Academy - Tampa, FL
Medical Billing & Coding Associate in Science Degree - 7/2014
Certifications: CMS 1500; Medicare Fraud & Abuse Prevention, Detection & Reporting and Uniform Billing (UB)-4
Medical Billing & Coding Diploma – 3/2014
Completed an intensive, accredited training program which included:
Anatomy and Physiology, Disease Processes, Surgical Procedures, Life Cycle of an Insurance Claim, Health Care Settings, Health Care Payers, Procedure and Diagnosis Coding from Medical Records, Reimbursement Systems, Keyboarding, Word Processing, Medical Practice Management Systems and Life Skills for Success.
Kaplan University Online – Online
Medical Administration -2013
Four County Joint Vocational High School – Archbold, OH
CNA Certification and First Aid/CPR- 1996
CORE QUALIFICATIONS
Medical Billing & Coding Extensive Training in ICD-9-CM, HCPCS, CPT Co-Payments & Deductibles HIPAA Compliance Greenway PrimeSUITE EHR/PMS Insurance Billing Procedures Introduction to ICD-10-CM Insurance Verification Anatomy & Physiology Medicare, Medicaid, TRICARE CMS 1500, CM 1450 (UB-04), EOB’s Managed Care (HMO, PPO, and POS) Insurance Claim Processing Electronic Payment Posting Appointment Scheduling Medical Terminology Government & Third-Party Payers Office Management Data Entry & 10-Key Skills Microsoft Office
MEDICAL WORK HISTORY
United Collections Bureau – Maumee, OH 1/2008 – 10/2013
Medical Collections
Delivered the highest standard of service to patients, handling billing/rebilling of patients statements.
Contacted clients about overdue bills and accounts and collected payment.
Specialized in debts relating to healthcare including hospitalizations, surgeries and routine checkups.
Authority to offer payment assistance and create individually tailored payment plans.
Documented payment agreements.
PROFESSIONAL EXPERIENCE
Fremont Orthopedics – Fremont, MI 1/2007 – 12/2007
Professional Cleaner
Cleaned and refurnished all medical supplies in all the patients’ rooms.
Established and maintained clean and hygienic environments.
Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts.
Prioritized and organized work and followed through to ensure duties were accomplished.
High Tech Packaging – Toledo, OH 4/2005 – 12/2006
Shipping and Receiving
Unloaded semi-trailers containing car parts and re-routed them to car factories to be processed.
Consistently met production quotas and adhered to company safety standards at all times.