Customer Service Care
Resume:
Victoria Day
Phoenix, Arizona 85029
ad5nfx@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Exceptional Customer Service
Accuracy Assurance
Cash Management
Data Entry
MS Office
Excellent Communication Skills
Problem Solving
Strong Organizational Skills
Material Handling
Experienced at Multi-tasking
Customer Care Representative/Supervisor 09/21 to Current Adecco/Epiq (Phoenix, AZ)
Assisting customers with questions or concerns
Filling out requested paperwork
Receiving supervision calls
Providing agents with assistance with customers
Customer Care Representative 11/20 to 09/21
Aston Carter/ Best Western (Phoenix, AZ)
Helping customers making reservations for hotel stays
De-escalating Calls
Signing up guests for rewards accounts
Taking payments
Making recommendations for hotels
Customer Service Representative 10/20 to
Consumer Cellular (Phoenix, AZ)
Helping customers with account changes
Taking payments
Placing orders for new phones and devices
Technical support with malfunctioning devices
Handing high rate customers
Making recommendations for devices and phone with what would suit their technological skills
Cashier
Walmart (Phoenix, AZ) 12/19 to 10/20
Helping customers complete transactions
Cleaning and sanitizing work areas
Finding correct areas for items in the facility for items to be put
Guiding customers to items they are in need of
Using a cash register
Paralegal 12/18 to 01/19
Lexington Law Firm (Phoenix, AZ)
Helping customers who needed assistance with online portfolio
Recommend packages based on clients needs
Discussing activity on clients portfolio
Taking payments for clients
Recommending proper tasks to resolve clients issues
Changing clients information in their portfolio
Customer Service Representative
03/18 to 08/18
Circle K (Glendale, AZ)
Helping customers find items to purchase
Taking payments for customers
Stocking items
Moping and sweeping the floors
Taking out trash
Customer Service Representative 09/13 to 10/15
Verizon Wireless CSR (Tucson, AZ)
Helping customers change account information
Combining customers with existing accounts
Placing orders with new phones and devices
Taking payments
Technical support with malfunctioning devices or systems
Making recommendations as far as what they might need to suit their technological needs
Handling high rate customers
Team Member 11/12 to 04/15
Harkins Theater (Tucson, AZ)
Helped customers with getting the food that they wanted for their movie they were viewing
Responsible for getting customers their tickets
Sweeping and wiping counters
Ticket associate
Ensuring that the customer had an excellent experience
Stocking condiments
Team Leader 07/11 to 12/11
Del Taco (Anthem, AZ)
Del Taco (Phoenix, AZ) – 12/11 to 06/12
Using A headset to take orders
Being a cashier and handling money
Cooking on a grill
Cleaning out machines, bathroom, counters, and taking out trash
Handling high pressure situations
Working with team mates to make sure that customers received the food and the drinks that they ordered in timely manner
Operated a cash register
Making sure that there were no problems with any orders
Taking the money to the bank
Creating a schedule
Sandwich Artist 04/11 to 07/11
Subway (Peoria, AZ) Part time
Making Bread
Preparing food that would be used to make the requested sandwiches
Using a cash register
Cleaning prep area, dishes, counters, and taking out trash,
Stocking bottled drinks
Receiving and stocking store merchandise shipments
EDUCATION AND ACTIVITES
Sanford Brown Phoenix, AZ
Liberty High school Peoria, AZ
Cactus High School Glendale, AZ
Contact this candidate