Customer Service E-Commerce

DESTINIE JONES

Houma, LA ***** 985-***-**** ***************@*****.***

Professional Summary

Careful E-Commerce Personal Shopper with Number years rapidly and effectively delivering quality merchandise to discerning customers. Meticulously adheres to client requests. Tirelessly addresses discrepancies and stock issues. Dedicated to serving as customers' direct proxy in purchasing ideal items without physically visiting retail locations. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail- oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

Loss Prevention Goals Monitoring

Proper Storage Procedures

Accurate Money Handling

Customer Buying Habits

Online Ordering Familiarity

Payment Processing

Personal Interviews

Personal Shopping

Mobile Ordering Understanding

Special Assignments

Product Knowledge

Sales Expertise

Team Goals

End Cap Placement

Providing Feedback

Verbal and Written Communication

Shopping Management

Work History

Customer Service Associate 02/2020 to 04/2020

Walgreens – Houma, LA

Provide prompt and welcoming customer service and transaction processing. Skilled at greeting customers and determining needs, ringing up purchases and processing refunds, and resolving billing issues and customer complaints.

E-Commerce Personal Shopper 04/2020 to Current

Walmart – Houma, LA

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.

Conference Services Assistant 05/2019 to 08/2019

The University Of Southern Mississippi – Hattiesburg, MS Facilitated communication between teams handling catering, audio visual and room setup. Oversaw multiple daily duties of mail, ordered supplies, delivered correspondence and oversaw inventory.

Conference Services Assistant 05/2018 to 08/2018

The University Of Southern Mississippi – Hattiesburg, MS Facilitated communication between teams handling catering, audio visual and room setup. Oversaw multiple daily duties of mail, ordered supplies, delivered correspondence and oversaw inventory.

Education

Bachelor Of Fine Arts: Acting-Performance 05/2021

The University of Southern Mississippi - Hattiesburg, MS High School Diploma 03/2017

Allen J Ellender Memorial High School - Houma

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