Social Services Professional
Resume:
EMPLOYMENT HISTORY
Unemployment Insurance Specialist, Kentucky Education & Labor Cabinet, Frankfort, Kentucky Managed unemployment claims with precision and efficiency. Maintained high accuracy in claim management through meticulous adherence to complex regulations. Supported team collaboration to enhance understanding and execution of unemployment claim procedures. FEB 2020 - MAR 2022
Talent Development Specialist, Equus Workforce Solutions, Louisville, Kentucky Provided continuous support in clients' career-ready development by promoting both transferable skills and encouraging new employable skills.
Facilitated a supportive environment that reduced talent attrition significantly. MAR 2019 - SEP 2019
Assistant Manager, Kroger, Louisville, Kentucky
Trained new employees, improving team performance
Enhanced customer satisfaction through detailed complaint resolution and rigorous employee training. Fostered a supportive team environment that encouraged continuous improvement and skill development. MAR 2015 - SEP 2018
College Grant Project Member, Kentucky Community and Technical College System, Versailles, Kentucky Managed detailed project reporting and budget constraints ensuring compliance and transparency in funding use. Expedited grant processes, achieving project goals efficiently and effectively. Fostered strong partnerships with educational stakeholders, including faculty members to secure grant success. SEP 2008 - MAR 2015
Program Coordinator/Research Analyst, Kentucky Labor Cabinet, Frankfort, Kentucky Managed grant-funded program to ensure accuracy and reliability in data reporting at state and federal levels. Facilitated team collaborations with various state departments and other program-related organizations to streamline project execution and reporting.
SKILLS
Problem Solving Collaboration
Attention to Detail Communication
EDUCATION
APR 2006 - APR 2008
Master's Degree in Business Administration, Indiana Wesleyan University-National & Global, Marion, Indiana AUG 1996 - AUG 1998
Master's Degree in Urban and Regional Planning, The University of Tennessee-Knoxville, Knoxville, Tennessee AUG 1990 - AUG 1994
Bachelor's Degree in Sociology, The University of Tennessee-Knoxville, Knoxville, Tennessee *****.******.**@*****.*** KENYA THOMAS
PROFESSIONAL SUMMARY
Career professional from the public sector industry with over 16 years of experience. As with my most recent position as an Unemployment Insurance Specialist, I am adept at managing various assignments with high precision and efficiency, ensuring adherence to complex regulations. Previously a Talent Development Specialist, I was successful at enhancing clients' employable skills and reducing talent attrition through supportive workforce development environments. Proven ability to manage timeline-based grant processes and produce detailed project reporting, while fostering strong collaborative partnerships to secure success program and project initiatives.
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