Operations Supervisor Quality Assurance

Mauricio Hernandez

262-***-**** ********.*.*******@*****.*** Waukegan, IL 60085

SUMMARY

Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity. SKILLS

Operations Management

Project Management

Risk Management

Management

Performance Monitoring

Team Training

Task Delegation

Employee Development

Warehouse Operations

Customer Relationship Management

Logistics Expertise

Staff Supervision

Cycle Counting

Customer Relations

Customer Relationship Development

Safety Oversight

Quality Assurance

Project Planning

EXPERIENCE

Operations Supervisor, Ash Pallet Northeast, January 2023-July 2023 Frackville, PA

Trained, mentored and motivated employees to maximize team productivity. Engaged employees to create safe, energetic work environment through feedback and recognition.

Oversaw implementation of procedures, goals and objectives within operations. Identified areas for improvement and implemented new processes to enhance overall company quality and performance.

Built strong operational teams to meet process and production demands. Identified areas of deficiency and performed root-cause analysis to solve problems. Developed work plans and schedules for employees to facilitate adequate staffing for service requirements.

Executed and optimized operational responsibilities to promote seamless delivery of services. Coordinated with other supervisors, combining group efforts to achieve goals. Discussed job performance problems with employees, identifying causes and issues to find solutions.

Forklift Operator, Ash Pallet Northeast, November 2021-December 2022 Antioch, IL

Transported, loaded, unloaded and stacked materials. Moved goods between warehouse locations according to shipment and storage needs. Unloaded incoming items from trucks and rail cars and transported materials to staging area. Conducted regular inspection of forklift to support safe operation. Tied and secured loads to prevent shifting or damage to items. Moved levers and controls that operate lifting devices to load, unload, transport and stack material

Collaborated in team environment to maintain high levels of productivity. Replenished stock locations to support outbound shipping operations. Tracked materials moved for stocking purposes and to complete logs for management. Communicated with supervisor and other warehouse staff to coordinate work. Packaged, labeled and tagged goods before transfer. Squared stacked displayed materials for safe and orderly conditions. LANGUAGES

Spanish:

Professional

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