High School Customer Service
Resume:
Jennifer Rius
Syracuse, NY *3208
ad5n87@r.postjobfree.com
Education:
George Fowler High School
Syracuse, NY
High School Diploma
Onondaga Community College
Syracuse, NY
May 2005- May 2008
Associate Degree in Criminal Justice
Employment:
-NoJaim Brother
Gifford St. Syracuse, NY 13204
February 2, 2001- June 24, 2004
Job description: In charge of customer service, answering incoming calls and directing them to the proper individual, cash out checks that were accepted by the company, confirming proper ID was being used, responsible for the money coming in and out the vault during shifts, taking care of any returns and exchanges that had to been done through the register I was assigned to.
-St. Joseph’s Hospital
301 Prospect Ave Syracuse, NY 13202
June 24, 2004- June 2016
Job description: Answering incoming calls from nurses and patients in the hospital, helping them understand the diet a doctor has order for them and what's allow and not allowed with in that diet, checking messages that have been sent threw the fax machine, making sure the correct diet matches the diet that is place in Epic by nurses, setting up time for meals to be delivered to patients, talking to nurses to also help them work through Epic in placing the proper diet in the computer system.
-Syracuse Police Department
511 South State Street
Syracuse, NY 13202
June 2016-Present
Job description: Community Service Officer:
My responsibilities are filing complaint forms into the community service police share folder. I then assign it to an officer who will enforce ordinance rules and regulations. I keep track of the attendance sheet for the whole Ordinance department and crossing guards that work for the Syracuse city school district. I file checks that need to be deposited to finance office in behalf of OLEIS, keep tract of vehicles that were impounded and towed away by SPD. Fill out forms to transfer title over to a tow company. I also handle landbank properties that have a no trespass affidavit by SPD. I help enforce parking violations by assigning a parking checker to a specific complaint made by a citizen. I file away paper work forms with sensitive information. Look for registration or stolen vehicle information. Call landlords that own a property in which SPD is having issues on, to establish an affidavit. Help out special event department with traffic flow and area assignment. Fill out over time sheets or send request for officers needed to direct an event that has been established with a permit. Communicate with DPW and Parks department to assist with blocking traffic. Help cover the chief of police secretary.
Skills:
-20 years of customer service
-Skills with Microsoft, Epic and Monetra
-Bilingual (Spanish and English)
-Committed to working hard and open to learning new things
Contact this candidate