Customer Service Representative

Amber Sells

*** **** ******* **** **********, TN 38570 931-***-**** *************@*****.***

Professional Summary

Results-driven Leader accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for operations &

team development.

Core Skills

Team Development

Operations

Team management

KPI & Metric analysis

Self motivated

OB Flow Process

Robotics & Dev testing

Accomplishments:

Work History

JOB TITLE COMPANY DATES FROM - TO

Truck PG Amazon Fulfillment Center 2016- Present

Non con PG amazon Fulfillment 2016- Present Time

Back up Stow Pa 2016-present

Back up PA Trans In

Back PA for each receive

Amazon, BNA2/MQY1

Operated as a PG / Back up PA on Ship Dock, maintaining team development & WSSW

practices.

Collaborated effectively with coworkers on initiatives focused on achieving measurable

improvements in production quality and workflow.

Aided manager in developing and implementing new processes and procedures to improve

fulfillment process.

Assisted manager in training new employees to apply strategies and best practices in

fulfillment process for the IB Ship Dock.

Maintained clean work areas to promote optimal productivity and safety compliance to

network standards.

Identified and resolved process issues to drive optimal workflow and business growth.

Collaborated with team to define business requirements for organizational processes, achieve

productivity standards, and adhere to accuracy network standards.

Analyzed process flows and identified areas of improvement to increase productivity and

reduce costs.

Ran operations as a Backup PA over the Flats department of the OB Ship Dock Process

2023 I became Vendor return PA.

oI was over Donation Recycle and Liquidation, I learn how to maintain a safety environment, while running production

JOB TITLE COMPANY DATES FROM - TO

CNA @Livingston Regional Hospital Livingston TN 2008-2016

Education

DEGREE DATE EARNED SCHOOL

2007-2008 Pharmacy Tech @Tennessee Applied technology Center

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