Service Coordinator Data Entry

KW

KEVONNA WALKER

*************@*****.*** 267-***-**** Philadelphia, PA 19126

Seasoned Service Coordinator with 23 years of experience working with the Aging population and those with chronic disabilities in the Philadelphia area. Skilled in managing caseloads in and efficient and effective manner while utilizing exceptional time management skills to meet the needs of all my participants. Proven ability to facilitate the care and services needed to ensure my participants have the needed services to continue to live at home and age in place. Strong Organizational Skills

Creative Problem Solving

Time Management Skills

Knowledge of Community Resources

Proficient with Microsoft Office including Word, Excel, Power Point and Teams.

PCA Care Connections Philadelphia, PA

Service Coordinator

04/2016 - 03/2024

Facilitated community based long term care to disabled and chronically impaired older adult participants.

Responsible for ongoing care planning, service arrangement, follow up and annual reassessments.

Provided a designated number of units of billable service coordination activity on a daily basis, including data entry and participant contact. Served as a participant advocate as well as a gatekeeper of service provision.

Philadelphia Corporation of Aging

Philadelphia, PA

Assessment Worker

09/2000 - 04/2016

Completed the comprehensive assessment, level of care determination, preliminary care planning and limited follow-up of individuals age 18 and over who seek community based long term care services or admission to a nursing home, personal care home, or domiciliary care home. Ensured that all applications for long term care medical assistance benefits are accurately processed according to established time frames. Made appropriate level of care determinations based on the comprehensive assessment and information received from physician, family, friends, and referral source and applicant's preferences.

Evaluated the availability and appropriateness of community based long term care programs or facilities to best meet applicant's needs and makes the most appropriate, least restrictive, locus of care decision with consideration of applicant's preferences.

Johnson C Smith University Charlotte, NC

Bachelor of Arts in Social Work

05/1999

Summary

Skills

Experience

Education and Training

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