Customer Service Billing Rep

MONICA COBBS

** ******* **** ***********, ** ****6, 732-***-****,

*********@*****.***

OBJECTIVE

My objective is to further my skills in all fields 4/2015 – 1/2023 Med-Metrix Parsippany, NJ

Billing Rep

● Do follow-up contact insurance company or patient to resolve denial

● Rebill claims via paper or online

● Update patient accounts

● Make payment adjustments as necessary

10/2021 – 6/2022 Amazon Willingboro, NJ

Sortation

● Remove packages from belt and build pallets

6/2016 – 6/2020 Uber Driver

8/2014 - 4/2015 Medix Staffing Parsippany, NJ

Billing Rep

● Contact insurance company or patient to resolve denial

● Rebill claims via paper or online

● Update patient accounts

● Make payment adjustments as necessary

3/2006 - 12/2013 MGH Charlestown, MA

Billing Rep II

● Contact insurance company or patient to resolve denial

● Rebill claims via paper or online

● Update patient accounts

● Make payment adjustments as necessary

5/2003 – 3/2006 Neponset Health Center Dorchester, MA Billing Rep 1

● Contact insurance company or patient to resolve denial

● Rebill claims via mail or electronic transmission

● Posted payments, rejections and updated insurance information to patient account

● Make payment adjustments as necessary

Skills Summary

Microsoft word, some excel, IDX system, Dataview system, LMR system, phlebotomy, ekg, clerical experience, data entry

Education

Degree / Date of Graduation

1998 – 1999 Harrison Career Institute Delran NJ

Diploma – Medical Assistant

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