Customer Service Data Entry

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Alma garcia

************@*****.*** 858-***-****

**** ****** **, ***** *****, CA 91945

Friendly Hostess offers great patron engagement and reservation management. Delivers strong customer relations, scheduling, and staff assistance with any task. Reliable individual remains calm and professional in high-volume environments. Detail-oriented Shipping and Receiving Clerk skilled in fast-paced, high-volume work. Successful at leveraging administrative abilities and materials handling knowledge to consistently meet performance targets and deliver exceptional customer service. Resolves conflicts smoothly and independently solves customer and business issues. Motivated employee skilled at meeting customer needs with expert customer support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.

• Budget support • Bookkeeping support • Data entry

• Sales transaction processing • Daily reporting • Customer service

• Guest relations • Dining room oversight • Positive and professional

• Calm demeanor • Server support • Financial Reporting

• Ability To Prioritize • Accounts Payable And Receivable Hostess

Broken yolk – San diego, Ca November 2019 - February 2020

• Resolved customer concerns and handled requests with utmost professionalism.

• Monitored dining rooms for seating availability, service, and occupancy limitations.

• Moved and arranged tables, chairs, and settings for groups with special needs or large numbers.

• Memorized and promoted menu items, daily specials, and drink options.

• Handled customer payments, tracking orders and processing transactions with high accuracy. Bookkeeper

Ralphs – San diego, 92115 December 2020 - May 2021

• Resolved accounting discrepancies with critical thinking and thorough research.

• Maintained records of purchases, expenditures, revenue, invoices, and payments.

• Made bank deposits and processed cash.

• Performed payroll tasks, including balancing and reconciling payroll data and handling taxes. Shipping and Receiving Associate

Amazon – San diego, Ca April 2017 - October 2018 EDUCATION

Staged merchandise by department, marked appropriately for placement in facility, and delivered merchandise to different departments.

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• Kept supplies organized and ready for any shipping or receiving need.

• Prepared materials for shipping, including packing, sealing, and labeling boxes.

• Made shipping arrangements with carrier representatives to direct packages and handling.

• Prepared 120 shipments each day, packing and labeling boxes efficiently. Cashwrap Coordinator

Sephora – La jolla, Ca February 2019 - October 2019

• Prepared merchandise for sales floor and tagged items.

• Kept drawers accurate by counting tills before and after shifts and correctly handling all transactions.

• Resolved customer complaints and answered customers' questions regarding policies and procedures.

• Improved staff performance through continuous monitoring and training updates.

• Motivated employees to continuously grow knowledge and enhance abilities. Supervisor

One touch airbrush – San diego, Ca April 2011 - November 2016

• Kept all paperwork current and compliant with internal standards and legal requirements.

• Directed daily store operations, including staff management, task delegation, merchandising, and customer service.

• Oversaw employee training and all staff management tasks.

• Adjusted staff methods to achieve new objectives based on company demands.

• Developed solid relationships with staff, customers, and vendors.

• Completed all tasks promptly and with minimal oversight.

• Kept all areas clean, organized and in line with company professional standards. High school diploma

Brookshire international academy San diego, Ca January 2016

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