Customer Service Data Entry

ISIS Alvarez

Tucson, Arizona. ***** 520-***-**** *********@*****.***

Summary

Bilingual ( Spanish), Data Entry, Basic Microsoft Word, Telephonic Customer Service, Greeting Clients and Directing Them to Their Appropriate Destination. Education

Administrative Assistant Diploma - Penn Foster Career School High School Diploma - Penn Foster High School

Office Assistant One - Center for Career Training & Development - Pima Community College Basic Microsoft Word Class - Pima County Library - 2019 Experience

11/2023 - Current

Cafe 54, Tucson, Arizona - Team Member / Trainee

● Temporary work training program.

● Provided customer service through greeting and product knowledge to ensure excellent customer experience.

● Food preparation, dishwashing, sanitation and food running duties. 02/2016 - 04/2019

Nami, Tucson, Arizona - Clerical Volunteer

● Provided telephonic customer service and directed phone calls to their appropriate customers.

● Income and outgoing calls as needed.

● Provided customer services to best serve companies clients.

● Trained in data entry and typing practices throughout their program. Pima County Attorney’s Office - File Clerk

● Successfully organized files, documents and filed them as appropriate to best serve the organization.

● Assisted in answering incoming telephone calls and making important outgoing calls.

● Provided clerical assistance to various members of staff, including managers. 2009 - 2019

Our Place Clubhouse, Tucson, AZ - Volunteer/Member

● Answered phones, faxing, copying and data entry. 2