Customer Service Representative
Resume:
Italy Chambers
Antelope, CA *****
ad5mla@r.postjobfree.com
Dedicated and tactful Customer Service Representative with significant knowledge and experience solving problems and selling products in various fields. Authorized to work in the US for any employer
Work Experience
Subway Sandwich Artist
Subway - Roanoke, VA
January 2023 to August 2023
• Consistently provided friendly guest service and heartfelt hospitality.
• Promptly and empathetically handled guest concerns and complaints.
• Demonstrated integrity and honesty while interacting with guests, team members and managers.
• Greeted customers and provided excellent customer service.
• Pleasantly and courteously interacted with customers.
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Prepared all food orders within a 2-3 minute time frame.
• Assembled food orders while maintaining appropriate portion control.
• Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
• Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
• Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
McDonalds Crew Member
McDonald's - Roanoke, VA
June 2021 to October 2022
Duties included operating a cash registers, running the drive-thru, cooking menu items, cleaning the restaurant, and completing other assigned tasks.
• Responsible for greeting the customers with a smile and Positive attitude and taking their order and making sure everything was correct.
• Responsible for packing each order and making sure the customers had everything they needed and great customer service,
• Responsible for taking orders on drive thru and making sure they get their order quickly without walting over 4 to 5 minutes,
• Responsible for keeping the establishment clean at all times which included things like cleaning doors and windows and sweeping and mopping also taking out the trash and cleaning the outside of the restaurant area and keeping the bathroom area clean and tables and chairs.
• Responsible for making sure all foods was dated to the correct expiration date and stored at correct temperatures
• Maintains table setting by removing courses as completed; replenishing utensils; being alert to patron spills or other special needs.
• Protects establishment and patrons by adhering to sanitation and safety keeps kitchen staff informed by noting timing of meal progression.
Education
High school diploma
Patrick Henry High School - Roanoke, VA
September 2018 to June 2022
Skills
• Cleaning Experience
• Cashiering
• Cash Handling
• Food Service
• Babysitting
• Food Preparation
• Food Safety
• Kitchen Experience
• Guest Services
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