Customer Service Support Specialist
Resume:
Elizabeth Watson
Albion, ME
*************@*****.***
I work well with others, I 'am a very pleasant person, Hands on learner, Very quick learner, I also Have a lot of common sense, which is few an far apart now a days, I have a lot of experience in customer service, and manufacturing in factory work. I'm a people person, organized, get along with everyone, also great with resolving conflict. I also Have experience with cash registers an machine manufacturing. I'm also very reliable and I have a lot of availability. I'm always willing to learn something new.
Authorized to work in the US for any employer
Work Experience
PSS- Personal Support Specialist
Assistance Plus - Benton, ME
June 2022 to January 2024
Personal support specialist. I did in home personal care. Hygiene, House work, spending time, outings, health care, exercise, and just maintaining a healthy enjoyable life! I also achieved my certification for being a P.S.S.
Shift Supervisor
Edwards brothers shop n save - Unity, ME
March 2020 to June 2022
I'm shift supervisor for the front end of the store. I take care of an issues there might be with customers. I also managed all front-end staff employees making sure they're doing what they need to be doing waiting on customers standing there with a proud and pleasant smile. I also take care of all the lottery and I make sure that the store is all set to close at night. Machine Operator
Jim's Salad Co.
April 2017 to March 2020
I was the main person that ran the machine that packaged coleslaw. I would have to take apart an set up machine everyday for use, also had to clean machine. Then I would put them into there boxes to be shipped out to the store. I have learned a lot about how machines work an run an had to do annual maintenance on the machine.
Cashier and Customer Service
Amulet Country Store - Albion, ME
September 2014 to June 2015
Cashier, food prep, cook customer service
Cashier/ Cook / Prep Work/ Customer Service
Damon's Quick Stop - Skowhegan, ME
April 2009 to March 2010
I would cash out all customers, take orders and cook food, Prep all food for other shifts, clean store an make sure all items in the store were all full as they could be. I have a lot of customer service skills, Cashiering skills, an had to be patient an listen an make sure all customers were happy with there service. Education
High school in All Subjects
Madison Area Memorial High School - Madison, ME
September 2004 to October 2006
Skills
• Packaging
• Machining
• Mechanical Knowledge
• Warehouse Experience
• Assembly
• Manufacturing
• Facilities Maintenance
• Patient service
• Customer service
• Conflict Management
• Shift Management
• Management
• Cleaning Experience
• Store Management Experience
• Plumbing
• Food Service
• Automotive service
• Sales
• Front desk
• Communication skills
• Cash register
• Stocking
Certifications and Licenses
Maine Driver's License
March 2023 to March 2029
Valid State of Maine Driver's License
Personal Support Specialist
November 2022 to Present
P.S.S Certification
Assessments
Basic mechanical knowledge — Proficient
June 2022
Understanding and applying mechanical concepts and processes Full results: Proficient
Work style: Reliability — Proficient
May 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
May 2024
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
May 2024
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
May 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Patient-focused care — Proficient
May 2024
Responding to patient concerns with sensitivity
Full results: Proficient
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