Crystal Flenoy
Independence, MO *****
************@*****.***
Hey my name is Crystal Flenoy! I am Qualified Customer Service Representative! I have over 15 years of customer service experience! I have work in a warehouse environment with different climates. I also have excellent acknowledge with computers and softwares! I’m great with people and is excited to bring great attitude and leadership!
Work Experience
Licensed Insurance Agent
GEICO - Lenexa, KS
March 2023 to February 2024
Sale home and renters insurance
Provides great customer service
Secure with customer personal information such as social and banking information Warehouse Associate
Grainger - Kansas City, MO
June 2021 to February 2023
Consolidation- scanner
Consolidation-packer
Exceeded job expectations
Inbound inventory
Customer Service Representative
Centrinex Call Center - Lenexa, KS
December 2019 to February 2021
Process personal loans! Inbound and outbound calling! Process payments with debit cards and personal information! Data entry
OS&D Clerk and Fleet
Lindt & Sprüngli - Kansas City, MO
October 2018 to May 2019
Email. And contact companies to established over, shortages, damaged good to be pickup or return with correct product. Make sure truck drivers got to the right destination and payroll was provided. Collections Representative
Convergys - Olathe, KS
December 2017 to October 2018
Collect payments for cabelas club visa.. outbound calling.. I am one of the top 4 collectors. Bonus every month.
Order Processor
Hallmark - Kansas City, MO
February 2017 to July 2017
Select orders to be delivered..
Customer Service Representative
Centrinex - Lenexa, KS
January 2016 to December 2016
Process Loan's...
Assistant Manager and Crew Member
Sonic Drive-In - Lenexa, KS
January 2010 to December 2015
Carhop, Cook, assist with crew members, close the stores! Assist with cash and deposits! Education
F.l. schlagle high
Skills
• Heavy lifting
• Data Entry (2 years)
• Appointment Scheduling (5 years)
• Payroll
• Order Picker
• Microsoft Word
• RF Scanner
• Warehouse Distribution Experience
• Packaging (2 years)
• Insurance Sales
• 10 Key By Touch (5 years)
• Type 45 Wpm (5 years)
• Warehouse Experience
• Shipping & Receiving
• Customer Service (6 years)
• Order Picking
• Cold Calling
• Typing
• Materials handling
Certifications and Licenses
Driver's License
Insurance Producer License