Customer Service Office Assistant

SHERRI KRAUSE

682-***-****

*********************@*****.***

Fort Worth, TX

Summary:

With a solid background of 23.5 years at American Airlines, I have cultivated valuable skills in customer service, management, and administration. As a self-motivated and adaptable professional, I am confident in my ability to thrive in a dynamic work environment. I am enthusiastic about the prospect of contributing my diverse skill set and strong work ethic to your team.

- Hardworking

- Coachable, self-starter who excels independently

- Authorized to work in the US for any employer

Work Experience:

Franchise Manager

AN GLOBAL - Dallas, TX

Nov 2022 - Nov 2023

- Guided business owners through the franchising process

- Facilitated franchise acquisitions

CERTIFIED LOAN SIGNING AGENT and TX NOTARY

DeJour Signing Services-Independent Contractor - Fort Worth, TX Apr 2021 - Present

- Licensed Notary in Texas

- Conducts efficient notary and loan signing services for residential & commercial properties COURIER

FedEx Express - Irving, TX

Feb 2019 - Oct 2021

- Managed timely package deliveries and upheld exceptional customer service standards FLIGHT ATTENDANT

American Airlines - Dallas-Fort Worth, TX

Jul 1997 - Apr 2019

- Ensured passenger safety and comfort on both domestic and international flights 611 REPAIR OPERATOR

Southern Bell - Winston-Salem, NC

Jan 1996 - May 1997

- Provided professional customer service for phone repair inquiries MEDICAL FRONT OFFICE ASSISTANT

The Breast Clinic - Winston-Salem, NC

Jan 1993 - Jan 1996

- Efficiently managed appointments and facilitated patient check-ins Education:

- High school diploma

Independence High School - Winston-Salem, NC

Feb 1989 - Jun 1989

- Associate in Business Administration

BLAIR JR. COLLEGE - Colorado Springs, CO

Sep 1990 - May 1992

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