Security Officer Administrative Assistant
Resume:
LOUISE W PORTER BRINSON
Phoenix, AZ 85016
CELL:708-***-****
CELL:480-***-****
Emails: *************@*****.***
OBJECTIVE: A position to show forth my professional work and college experience in management while learning and gaining more hands-on experience. To be a great fit for your company while expanding my career goals and achievements as a reliable and honest person.
EDUCATION:
Thorn ridge High School Dolton, IL: (1997-2001) Diploma
Olympia College Merrillville, In. 46410 (2005-2006) Medical Administrative Assistant
Ashworth College Small Business Management Norcross, GA. Career Diploma (2013) GPA 4.0
Ashworth College Norcross, GA. Associate Degree Psychology Program (2022-Completed by 9/2024)
CERTIFICATION & LICENSE:
● ARIZONA GUARD CARD/LEVEL ONE-FINGERPRINT CARD
● EMS CPR/AED/FIRST AID/FEMA
AWARD
THE HOMER AWARD FOR HOMEDEPOT FOR EXCELLENT CUSTOMER SERVICE (2010)
EXPERIENCE:
The Agency Group, LLC 8/2023-4/2024 (Part-time) Rancho Solano Preparatory School Scottsdale, AZ Security Officer/Bus Transportation
INTER CON SECURITY: (11/2022-8/2023) REGIONAL TRAINING COORDINATOR, CORPORATE TRAINER AMAZON CORPORATE SECURITY AMAZON SOUTHWEST ACCOUNT Tempe, Arizona Corporate Office, also assisted Pasadena, CA and Las Vegas, NV
Trained and conducted in person and Virtual classes for new hires, teaching on Lenel Desktops, Outlook, Amazon Chime, Phone tools, policy, procedures and conducting ICS orientation and Amazon Corporate training and Orientation. Using GREF portal to onboard/offboard new hires and termed. I was over Training Audit and Compliance, working Salesforce to upload training, CPR, Guards etc. Proficient in Salesforce also for creating uniform orders, Clock in/Clock and creating cases for varies reasons. I revised post orders and conducted onsite visit checks for training and Audit.
INTER CON SECURITY: Discover (9/2021-11/2022) Security Site Supervisor
Train officers, Counsel, Work with Gantt, Keep track of Disciplinary, Work with different Systems CCure Admin/Monitoring, Excel, Word, OneNote, Core Resolver, Easy Lobby, My Big, Field print, Alarm/Duress/Emergency Testing, Camera Audits
Worked all three shifts as Swing Supervisor, Graveyard, Now First Shift
G4S SECURE SOLUTIONS: Progressive Insurance Phoenix & Gilbert Locations & GM Financial Chandler AZ 12/2020-4/2021
Upscale Security Officer
G4S SECURE SOLUTIONS: Special assignments Chase bank, other sites and City of Phoenix special assignments 03/2020-10/2020 Phoenix, Arizona City of Phoenix Water/Transit Dept
Upscale Security Officer
G4S Secure Solutions Phoenix, Arizona 01/2020-05/2020 Dexcom Facilities Mesa, Arizona
Upscale Security Officer
Amazon Phx3 Phoenix, AZ 04/2020-4/2021
Flex Warehouse Associate-Picker
G4S Secure Solutions/Allied Universal Phoenix, Arizona 09/2018-08/2019 Cyrus One Data Center
Data Center Chandler Campus Lead Officer/Facility Training Officer
Training Responsibilities of all officers. Help assist with the Hiring Process. Helped assist on the
board with National Account Manager with ideas and decisions. Had to feel each shift when an officer called off.
Perform security patrols of designated areas on foot. Assist with fingerprinting and access
control.
Watch for irregular or unusual conditions that may create security concerns or safety hazards.
Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
Permit authorized persons to enter property and monitor entrances and exits.
Observe departing personnel to protect against theft of company property and ensure
authorized removal of property is conducted within appropriate client requirements.
Investigate and prepare reports on accidents, incidents, and suspicious activities.
Aid customers, employees, and visitors in a courteous and professional manner.
Allied Universal Security Mesa, Arizona 10/2019-12/2020 JP Morgan Chase
Security Officer
Fraudulent Dept Discovery Business Center
G4S Secure Solutions Willow brook, IL 03/2018-05/2018 Gary Works/East Chicago/Midwest Portage
Up Scale Security Officer
United States Steel
Customer Service, Floater, trained on every Gate, Trains and Ships protocols, Homeland Security, trained on Marsec levels and Assisted with Access Control and Vehicle Inspections with everyone coming in and
out of Plant.
Securitas Security Merrillville, In 01/2018-04/2018
Security Officer for The United States Steel/ Gary Works/East Chicago/Midwest Portage,
Inspections Security Officer for GAF Roofing Company Michigan City, IN 5/2018-7/2018
Amazon Sortation Center Crest Hill, IL 2017-/2018 at the Sortation facility for Amazon
Sorter
Amazon Joliet, IL 2015-2016
Fulfillment Associate/Ambassador/Lead Trainer
I led more than 10 group site tours, taught safety school, Hazmat class, and on the job process
training for more than 500 plus new hires to the company. Also work in the Fluid load dept.
scanning product as it goes into the trailer. I built pallets, water spider, and operate the Lintec
Machine in wrapping each pallet upon completion. I help assist in the Learning Dept. with filing,
special projects, creating badges, helping assist in TWI training for Associates that desired to
become Ambassadors. Also assisted in disciplinary actions with Manager's approval.
HOME INSTEAD SENIOR CARE (2015) Merrillville, IN
CAREGIVER
I worked inside an assisted living facility in Valparaiso, in. I assisted in helping a dementia
client. I helped her with her eating making sure she ate, I took her outside, and I sat with her
during movie time and special events inside the facility. I reported and behaviors are mood
issues.
Stratosphere Quality (IL) 8/2015-8/2016 contractor for Labor Ready (IN)
Contract Inspector
I did Quality Control Inspection for each car part for Ford at the Lear Corporation in Hammond,
IN. Ensured each part was thoroughly inspected before passing and certifying the product to be built
on.
Home depot RDC 5048 Supply Chain Romeoville, IL (2010-2014) Home depot RDC Supply
chain 5851, Joliet, IL
Warehouse Associate/Team Leader/Coach/MHE Outbound
I worked in different functions, such as scanner, diverting, induction, and forklift and EPJ
Certified Pallet Build and RF Scanner. I also worked in MHE Outbound, wrapping pallets and driving
them to drop off locations in the distribution center whether it’s the lane or truck. I trained other
associates in my Dept and assisted in pallet audits. I was Awarded the Homer Award for Excellent
Customer Service.
H&R Block Merrillville, IN (2006) Homewood, IL (2007-2011) Steger, IL (2013-2014)
Client Service Professional Trainer/Lead
I answered phones, book, cancel and reschedule appoints, in charge of waiting room. Hand out
refund checks, and answer questions and concerns. Input correct information in system and
process payments. Help assisted office Manager and trained all new CSP’s
Volt Service Group (LG Electronics) Bolingbrook, IL (2007-2008)
Scanner
I scanned in and out the phones as they came in the warehouse and out. I made sure each scan
data was accurate and complete. I helped with each project, far as reflash and inspected each
phone. I use the RR system in the inputting of the right work orders and scanning. I used Word,
Excel, and Access Profoundly
SKILLS:
● Microsoft Word
● Excel
● PowerPoint
● Access
● Administration/Clerical/Filing
● TDR (Trailer Dock Release) certified
● Fluid Load Certified
● Pallet Jack
● Hazmat certified
● Lintec Machine
● Certified Forklift operator (EPJ & Stand up Pacer)
● Trainer, Lead, Coach, Safety
● Gate Patrol, Foot patrol, Security Access Control, Cyber Security training
SAID ALLAH 480-***-****-TRAINING MANAGER ARIZONA
JOELLE HARTMAN 602-***-**** RECRUITER ARIZONA
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