Account Manager Customer Service

Carlin Escue

John’s Island, SC

Phone: 931-***-**** Email: *********@*****.***

Authorized to work in the US for any employer.

Work Experience

Vallet Manager

Metropolis (formally known as Premier Parking)

07/2021- present*

Held various positions within the company.

Started out as AM, hired fired scheduling, payroll, accounts receivables and payables, customer service for various sites.

Vallet Manager of Moxy- built team from the ground up. Mentored, hired, fired, accounts receivables and payables.

General Manager

Intown Suites

07/20- 07/21

I oversaw day-to-day operations to include but not limited to front desk, housekeeping supervision, scheduling, maintenance supervision, guest communications with reservations and overall stay. I managed 6 different properties as a floating GM.

Account manager

Premier Parking

04/19 – 03/2020

Hired as a manager in training in April 19. I was promoted to Account manager in Aug 19.

I oversaw all valet operations at the Moxy downtown as well as House of Cards.

Managed 13 employees and supervised day-to-day activities.

I was responsible for all payroll, scheduling, hiring, firing, training, and counseling.

Developed plans to ensure all parking and guest communication run smoothly.

Ensured that all claims were handled in a timely manner.

Managed a 2500 parking spot garage at the Broadwest Complex for the same company.

(Laid off due to COVID)

Estimator

North American Stamping

10/2017 - 01/22/2019

Worked as an Estimator

CAD Tech with SolidWorks

Efficient with Microsoft Office

Armed Security

Crime Suppression, Pleasant View. TN.

9/2013- 3/2014

Performed security for multiple location and the Salvation Army

Maintained constant watch over individuals and their property.

Completed TN Armed Security Guard Couse.

Active weapons permit

Armor Crewman

U. S. Army

1/1998 - 12/2011

Performed several missions overseas as an armor crewman specializing as a gunner inside a tank.

Served as Non-Commissioned Officer and oversaw the day-to-day task of 8 enlisted soldiers.

Was responsible for mentoring and monthly counseling of 2 enlisted soldiers.

Conducted classroom instructions as was as field training.

Performed all aspects required to keep peace for our country.

Performed Security details to protect platoon assets. (PLT and PSG)

Qualified expert with M9 pistol and M4

Was an NCO and Gunner on the M1A1 Abrams

Education Miller-Motte Technical College, Madison, TN. 4/2014 - 7/2015

Welding Diploma

Warrior leadership Course

Army Professional Development course

Have held CPR cert. (needs to be updated)

Combat lifesaver Course

40hr Microsoft office training

Skills

Excel

Microsoft

Speak some German.

Payroll

Data Entry

Scheduling

Customer Service

Quality Control

Management

Quality Control

Purchasing

Welding

Estimator

Hobbies

Welding

Hunting

Member of Seacoast Church

Archery

DIY Projects

Contact this candidate