Data Entry Front Office

Shawnda M. Wills

*A Fleming Drive

Hancock, MD **750

******@***.***

240-***-****

Work Experience

Clerical Imaging Assistant

Diagnostic Imaging Services

June 2023 - February 2024

Enter/create MRI orders

Schedule MRI appointments

Enter/create x-ray orders

Schedule X-ray appointments

Front Office Staff

Cardiovascular Center of Hagerstown - Hagerstown, MD

August 2013 - May 2023

Check in/check out patients, answer phones, schedule patients for appropriate testing, fax office notes, collect and total up payments for the day, create schedules for next business day, enter information into patient’s charts, files documents, scan documents into patient’s charts

Sales Associate

Aeropostale - Hagerstown, MD

August 2011 - April 2012

Processes an average of 100 transactions each day in a timely manner.

-Answered customers' questions and addressed problems and complaints in person and via phone.

-Helped customers select products that best fit their personal needs.

-Consulted with customers on the latest styles and trends.

-Completed floor replenishment to guarantee size availability and promote customer satisfaction.

Data Entry

Merkle - Hagerstown, MD

November 2010 to June 2011

Verified that information in the computer system was up-to-date and accurate.

-Eliminated outdated records by sending the records to be scanned.

-Compiled statistical information for special reports.

-Verified and logged in deadlines for responding to daily inquires.

-Identified and resolved system and account issues.

Education

BlueRidge Community and Technical College – Martinsburg, WV

Major: Physical Therapy Assistant

Current

Hagerstown Community College – Hagerstown, MD

Major: Elementary Education

2009 to 2010

Hancock Middle/Senior High School – Hancock, MD

2006 to 2009

-National Honor Society

Skills

•Eclinical Works (9 years)

•Meditech (2 years)

•Medical Mastermind (2 years)

•Epic (10 years)

•Microsoft Excel (10+ years)

•Microsoft Word (10+ years)

•Microsoft PowerPoint (10+ years)

•Scheduling (10+ years)

•Customer Service (10+ years)

•Data Entry (10+ years)

•Phone Triage (10+ years)

•Filing (10+ years)

References

Kermit Moyer - Assistant Principal/Athletic Director at Hancock High School - Known for 2 years -301-***-****

Heather Roach - Former Store Manager - Known for 14 years -301-***-****

Andrea Blakeman - Former Assistant Store Manager - Known for 14 years - 304-***-****

Katie Rosales - Former Coworker - Known for 8 years - 301-***-****

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