Customer Service High School
Resume:
Kimberly S. Williams
Columbus, OH 43213
ad5m3t@r.postjobfree.com
PROFESSIONAL EXPERIENCE
Bread Financial, Columbus, OH 2016 - 2024
Account Protection/Triage Associate
Reducing fraud loss by using various fraud detection tools
Reviewing and verifying customer activity
Working new credit applications
Reviewing and verifying information on existing accounts
Minimizing credit loss by, using excellent problem-solving skills
JP Morgan Chase Bank, Westerville, OH 2000 - 2016
Focusing on evaluating and analyzing data
Excellent attention to detail
Consistent with following policies and procedures
Handling pre-charge off and post charge-off accounts
Navigating through multiple operation systems
Processing disputed transactions in a timely manner
Skills: Microsoft Office, VCARS, snap, Experian, Accurint, FDWC (Fraud Detection)
Education: Franklin University
201 S. Grant Ave., Columbus, OH 4215
Degree: B.S., Business Administration
High School Diploma: Martin Luther King, Jr., Senior High School
Accomplishments: Mountain Climber Award: 3rd Quarter, AHA, Completion
Of CEP Program (Career Enrichment Program)
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