Data Analyst Research Assistant

EUNSIK NA

*******@********.*** (***) ***- **** 707-***-****

Permanent Address: 204 Gailardio, Savoy, IL 61874

SUMMARY

●Data Analyst with extensive experience in data science. Proficiencies include RStudio, SAS, SQL, and Tableau

●Enthusiastic Web Research Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of data collecting and analyzing and training in Excel. Motivated to learn, grow, and excel in IT

●Multi-talented Web Research Assistant consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity

●Seeking challenging opportunities to use excellent problem-solving skills to automate processes and drive operational efficiency

●Demonstrated the ability to complete tasks accurately despite interruptions and competing demands

EDUCATION

May 2022

May 2019

University of Illinois at Springfield Illinois

Master of Science in Data Analytics

●Coursework in Discrete Mathematics, Java and Data Structures and Algorithms, Data Mining, Machine Learning, Statistical Computation, and Database Systems

University of Illinois at Urbana - Champaign Illinois

Bachelor of Science in Statistics and Mathematics

PROFESSIONAL EXPERIENCE

09/2022 to Present Conduent Legal and Compliance Solutions, LLC Albany, NY

Data Management and Analysis Services Associate

●Validate and process data using a series of scripts (codes), e-Discovery platforms (Relativity and Viewpoint) and queries

●Verified client requirements being applied on production work requests within time bound by analyzing user requirements, procedures, and problems to improve existing systems

●Developed SQL commands to verify the client’s data at backend

●Maintained excellent attendance record, consistently arriving to work on time

●Resolved assigned-distributive data problems, improved operations and provided exceptional client support

●Worked closely with team members to ensure jobs are completed in a timely manner and co-ordinate teams of computer analysts

09/2019 to 03/2020 Wolfram Research Institute Champaign, IL

Web Research Assistant

●Followed the guideline to compile certain majors and job titles (associate/assistant/adjunct professor)

●Created and maintained to report documentations monthly for how many colleges and emails I compiled and how long it took to do so

●Utilized an excel to compile and tracked how many emails were collected on each college

●Maintained excellent attendance record, consistently arriving to work on time

●Resolved assigned-distributive data problems, improved operations and provided exceptional client support

●Managed quality assurance program, including on-site evaluations, internal audits and customer surveys

●Developed team communications and information for team building meetings

01/2019 to 05/2019

University of Illinois at ATLAS Urbana, IL

Data Analyst - Intern

●Used SQL to find factors such as retention and completion rates in 4 years, tuition, and races to analyze and interpret real data from the CSC (College Scorecard)

●Analyzed the behavior of the data from research plans of data to compare Ivy Leagues and Big 10 Universities

●Used Tableau to compare and evaluate current trends of universities' factors and the college data

●Organized cross functional meeting for problem solving and project control

●Executed presentation of the final project with my team to other teams in this ATLAS internship (they are non-technical audiences)

●Created various Excel documents to assist with pulling metrics data and presenting them to give concise understanding of best placement for needed resources

08/2017 to 12/2018

University of Illinois at Technology Services – Urbana IL

Student Operation Assistant

●Created the building environment to improve services for customers' various requests

●Professionally communicated with the supervisor and team for maintaining/providing the better conditions of the lab environment

●Worked with university students and faculties to understand needs and provide technical service

●Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

●Resolved conflicts and negotiated mutually beneficial agreements between parties

LEADERSHIPS AND VOLUNTEERS

09/2017 to 09/2019

01/2014 to 05/2017

Urbana Middle School Urbana, IL

Math Tutor

●Established high level of proficiency in Pre - Algebra and Algebra math concepts

●Facilitated group discussions on mathematical education and applied feedback to individualized lesson plans

●Communicated with parents and teachers about student progress in individual and group sessions using student feedback and assessments

Urbana Adult Education Urbana, IL

Math Tutor

●Instructed small groups of struggling students in key subject concepts

●Attended to students in classroom and study area to maximize support

●Reinforced classroom learning with additional discussion and specially prepared problems

SKILLS & LANGUAGES

Computer Skills: R (Proficient), SAS (Proficient), SQL (Intermediate), Tableau (Proficient), Python (Basic), Microsoft Office (Proficient), Java (Intermediate)

Language: English (Native), Korean (Native), Spanish (Basics)

REFERENCE

Arlene Anderson

Director for Urbana Adult Education

211 N Race St, Urbana, IL 61801

217 – 621 – 9864

*********@******.***

David Unger

Statistics Professor at University of Illinois at Urbana – Champaign

116F Illini Hall 725 S. Wright St Champaign, IL 61820

217 – 333 – 2167

******@********.***

Xiaobei Chen

Supervisor for ATLAS Internship

601 E John Street, MC 304 Champaign, IL 61820

217 – 265 – 0064

*******@********.***

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