Medical Assistant Customer Service

Alexus Padgett

**** ********* **, ******, ** ****8

Phone: 251-***-****

Email: *********@*****.***

Objective

To obtain a full-time stable position in which to utilize my skills or expertise. Seeking a position that will offer a long-term career and advancement.

Ability Summary

Microsoft Office

Customer Service

Certified Forklift Operator

Certified Medical assistant

Certified Nursing Assistant

Certified Phlebotomy

Shipping and Receiving

Employment History

08/2022 - 12/2023

Forklift Technician/Crown Machine Operator

Walmart Distribution Ctr, Irvington, AL

Operated industrial trucks or tractors equipped to move materials around a warehouse.

Positioned lifting devices under, over, or around loaded pallets, skids, or boxes and secured material or products for transport to designated areas.

Inspected product load for accuracy and safely moved it around the warehouse or facility to ensure timely and complete delivery.

Signaled workers to discharge, dump, or level materials.

Weighed materials or products and recorded weight or other production data on tags or labels.

Performed routine maintenance on vehicles or auxiliary equipment, such as cleaning, lubricating, recharging batteries, or fueling.

05/2019 - 11/2019

Phlebotomist/Medical Lab Assistant/ Medical Assistant

Franklin Primary Health Ctr, Prichard, AL

Drew blood for tests, transfusions, donations, or research.

Explained the procedure to patients and assisted in the recovery of patients with adverse reactions.

Disposed of contaminated sharps, following applicable laws, standards, and policies.

Organized or cleaned blood-drawing trays, ensuring that all instruments were sterile, and all needles, syringes, or related items were of first-time use.

Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Matched laboratory requisition forms to specimen tubes.

Disposed of blood or other bio-hazard fluids or tissue, following applicable laws, standards, or policies.

Interviewed patients to obtain medical information and measure their vital signs, weight, and height.

Cleaned and sterilized instruments and disposed of contaminated supplies.

Recorded patients' medical history, vital statistics, or information such as test results in medical records.

Prepared treatment rooms for patient examinations, keeping the rooms neat and clean.

03/2018 - 05/2019

Retail Associate

Urban Styles, Mobile, AL

Greeted customers and ascertained what each customer wants or needs.

Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.

Computed sales prices, totaled purchases, and received and processed cash or credit payments.

Bagged or packaged purchases and wrapped gifts.

Ticketed, arranged, and displayed merchandise to promote sales.

05/2017 - 03/2018

Retail Cashier

Smash Boutique, Mobile, AL

Received payment by cash, check, credit cards, vouchers, or automatic debits.

Answered customers' questions and provided information on procedures or policies.

Helped customers find the location of products.

Issued receipts, refunds, credits, or changes due to customers.

Greeted customers entering establishments.

12/2016 - 02/2017

Customer Service Representative

Alorica, Huntsville, AL

Handled and resolved general complaints.

Interacted with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Notated or recorded customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Checked to ensure that appropriate changes were made to resolve customers' problems.

Education History

04/2019

08/2017

Medical Assisting / Nurse Assisting

Vocational School Certificate

Victory Health Professionals, Mobile, AL

Physical Therapy Assisting

Vocational School Certificate

Bishop State Community College, Mobile, AL

05/2016

General Studies

3 Years at College or a Technical or Vocational School

Faulkner State Community College, Mobile, AL

Detailed References

References Available on Request

Contact this candidate