Operations Manager Quality Assurance

P R O F I L E

I am a proactive person, an

excellent teammate, organized

and responsible. I really enjoy

learning new things, so my goal

is a challenging and dynamic

position where I can share my

experience and at the same time

add new knowledge.

E D U C A T I O N

Building Launch

Staff Development

Behavioral-Based Interviewing

Warehouse Management

Succession Planning

Strategic Thinking

Development Analysis

Leadership Coaching & Mentoring

Collaborative Peer Approach

Complex Problem Solver

Professional Development

Bilingual

Adaptable Management Style

Analytical Decision Making

Character Trait Identification

S K I L L S

C O N T A C T

S Y S T E M S

JHONNY VARGAS

OPERATIONS MANAGER

Francisco Bueno Zapanta

Santiago Rodriguez, Dominican

Republic

2008

High School Diploma

**************@*****.***

(215) 987 - 8504

https://www.linkedin.com/in/

jhonny-vargas-9b1839258/

Oracle

YMS

WMS

AEROCOAT SOURCE

Warehouse Manager JUN 2023 - Actuality

Develop and optimize warehouse operations, including product handling, storage, and shipping methods. Establish short-term and long-term performance goals and lead a proficient warehouse team through hiring, training, and performance reviews. Supervise daily activities, ensuring quality assurance, inventory control, and efficient logistics. Implement workflows, space allocations, and equipment layouts to meet company standards. Oversee facility maintenance, collaborate with vendors for repairs, and participate in upgrades or moves. Maintain a safe work environment, enforce standards, and ensure proper training for personnel handling equipment and hazardous materials.

LASERSHIP Logan Township, NJ

Operations Manager 2014 – 2023

Managed daily distribution operations for quality customer service, implementing SOPs to optimize workflow in the Hub. Oversaw employee training, ensuring compliance with company policies and procedures. Evaluated distribution personnel performance and achieved a 60% increase in employee retention by addressing training gaps through candidate placement, training, and leadership coaching. Successfully reduced costs per piece per hour by minimizing employees per area without affecting operations. Led large teams of over 100 members, utilizing forecast reviews and productivity requirements for daily operating plans. Collaborated with various departments, achieving a 90% success rate in implementing plans aligned with business objectives.

Supreme Supermarket Philadelphia, PA

Manager 2013 - 2014

Led and supported an hourly personnel team through development, mentoring, and motivation, ensuring consistent safety, quality, attendance, and performance standards. Formulated improvement plans based on data review, resulting in a 42% increase in productivity and efficiency. Established effective organizational communications, including bulletin boards and newsletters, to keep employees informed about available resources and training events. E X P E R I E N C E

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