Support Agent Administrative Assistant
Resume:
AMANDA MCKNIGHT
**** ********** ***** **** *****, Texas 76133
************@*****.***
Mobile: 682-***-****/Home: 817-***-****
Experience:
SISU ENERGY LLC
Dispatcher for over 150 trucks
Automatize
Google Docs
5F/Lohi
Ditat
Atlas
GoHawk
Quadrupel Monitors
Phones
BOL matching to Ticket
Outlook
Teams
Multiple phone lines
October 2023-Feb 2024
Six Flags
National Support Agent
Data Entry
Online Payment Processing
Complaint resolution specialist
Deescalation support agent
March 2023-Oct.2023
Cirenio’s Trucking LLC
Administrative Assistant
Dual Screen Monitor
Microsoft Office Software
QuickBooks
AP/AR
Payroll
Answer phones, faxing, emailing
Invoices
Dispatch
Greet Clients
Answer phones, faxing, emailing
Prepare Tax Returns
One on One Directional Mentoring
End of year document preparation
September 2013- May 2022
Centauri Health Solutions
Disability Specialist
Answer incoming calls
Input info into integrated Software for specialty
Fax, Email, Call disability with updated info
Contact providers for Medical Records
Obtain authorizations to complete everything electronically Call center environmentDual Screen Monitor
May 2021-February 2022
Education:
Associates Degree in Business
Tarrant County College
Graduated June 2012 with a GPA of 3.25
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