MEENAKSHI A. DESAI
Winter Haven, FL
***************@*****.***
PROFILE Dynamic, responsible employee, talented and ambitious individual seeking to obtain a position with a company to build a career within. Highly adept at assisting coworkers and customers utilizing best practices.
SKILLS &
ABILITIES
Active Listening • Service Orientation • Teamwork • Initiative • Positive Attitude • Time Management • Leadership Skills • Multilingual (English / Gujarati / Hindi) • Social Perceptiveness • Multitasking • Microsoft Teams • MS Word • MS Excel • Animation • Graphic Design • Web Page Design • Quick Learner & Apply new concepts EXPERIENCE
CONSULTANT
PAYJI LLC. – WINTER HAVEN, FL
01/2023 – PRESENT
Microsoft Teams Administrator.
Microsoft 365 Support.
Hospitality Revenue Audit and Reporting.
Customer Services.
Smoothie Store Project.
Hiring and Interview New Crew.
Training Employees.
Starting the Smoothie Store from scratch in 3 months. TOLL COLLECTOR SUPERVISOR
FANEUIL INC. – LAKELAND, FL
06/2015 – 09/2022
Audited Shift Reports.
Crystal Reports for Revenue received.
Prepared Bank Reconciliation Reports.
Prepared MS Excel Spared Sheet.
Prepared weekly and end of the month reports.
Prepared Change Order request to bank.
Cash management and deposits with Armed courier.
Customer Services.
Training of new employees.
Prepared Employee Schedules.
Monitoring Alarm System.
Monitoring Security system.
MANAGER
SUPER 8 – WINTER HAVEN, FL
01/2007 – 03/2013
Answered inquiries pertaining to hotel policies and services and resolved occupants' complaints.
Participated in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Conferred and cooperated with other managers to ensure coordination of hotel activities.
Greeted and registered guests.
Monitored the revenue activity of the hotel or facility.
Managed and maintained temporary or permanent lodging facilities.
Trained staff members.
Observed and monitored staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Coordinated front-office activities of hotels or motels and resolved problems.
Inspected guest rooms, public areas, and grounds for cleanliness and appearance.
Assigned duties to workers, and scheduled shifts.
Received and processed advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Interviewed and hired applicants.
Purchased supplied, and arranged for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Helped staff members by inspecting rooms, setting tables, or doing laundry. EDUCATION &
CERTIFICATIONS
Bachelor’s degree in science
S M Patel Collage of Home Science - India
Data Specialist
Computer Coach Training Center – Tampa, FL
Power BI
Information Technology Centre - India
Advance Excel
Information Technology Centre – India
Windows 10, 11 and Mac OS
Microsoft 365
Desktop Publishing
Web Page Designing
Information Technology Centre – India