Profile
Highly focused professional. Practice Director with experience leading high-
performance med spa and surgery center. Committed to innovation while developing business strategies and driving profitibility. Adaptable and collaborative professional skilled at devising solutions to complex problems. Organized and dependable candidate successful at managing and multitasking. Willingness to take on added responsibilities to meet team goals.
Experience
CryoOh Medical Spa; Hyde Park — January 2024 - Present Practice Director/Aesthetician
Recruited, trained staff, provide ongoing staff development and continuing education to employees. Developed policies and procedures for effective medical spa management and service treatments. Evolved treatment packages to increase skin care service sales. Advanced marketing promotions. Performed skin care services such as VirtueRf Microneedling, physiq, dermaplane. The Plastic Surgery Experts; Cincinnati — July 2020-January 2024 Practice Director/Aesthetician
Results oriented professional with 4 years of experience in managing and direction. Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience. Focused on revenue cycle increasing practice profitbliltiy over 10%. Responsible for overusing the administrative and business operations of medical practice. Contributed to a positive atmosphere within the clinic by maintaining a professional demeanor and compassionate attitude towards staff and patients. Understood and followed healthcare compliance. Aveda Fredrics Institute; West Chester —2014-2020
Aesthetician and Cosmetology Instructor
Created and planned theory and developed hands on curriculum for students. Supervised and guided students on clinic floor and spa. Prepared students for the Ohio Cosmetology Exam and Ohio Advanced Esthetician Exam. Provided guidance for students to help identify goals and resolve challenges. Trained students on new innovative techniques. Boosted student performance by providing individualized support and feedback.
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MELISSA HARGIS
Education
Advanced Cosmetology License Ohio
Advanced Esthetician License Ohio
University of Cincinnatii, BA
Skills
Adaptability, Strategic Thinking, Leadership, Communication, Multitasking, Time Management