Kiara Wright
Memphis, TN *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Voice and Data Technician
Everise work from home - Memphis, TN
August 2020 to Present
Accept inbound calls and load client comments and or troubleshoot Shipping and Receiving Clerk
UPS - Memphis, TN
June 2019 to January 2022
To attach proper paper work with shipment that has been received by the customer to either put it in location or for loading of truck
Transport Supervisor
McKesson - Memphis, TN
January 2018 to June 2021
Supervise daily functions to prep orders for delivery. Deliver orders to other facilities when shipments is needed
Resident Assistant
Riverdale Assistance Living - Memphis, TN
March 2017 to August 2020
To prepare resident for full day. To take calls and direct calls to certain areas in facility. Also schedule all appointment's
Telemarketer
AT&T - Olive Branch, MS
September 2018 to June 2019
Remotely perform digital test on equipment and other concerns Customer Service Representative
Direct Auto - Memphis, TN
October 2015 to April 2019
Remotely assist callers with concerns on their business. To set appointments for upcoming appointments as needed
Education
High school diploma in Diploma
Kirby High School - Memphis, TN
August 2006 to May 2009
Skills
• Caregiving
• Cleaning Experience
• Dementia Care
• Home Care
• Microsoft Office
• WAN
• SAP (6 years)
• Detailing
• Communication skills
• Firewall risk
• Microsoft Windows Server
• VPN
• LAN
• TCP/IP
• Microsoft Windows
• Computer Networking
• Help Desk
• Active Directory
• Forklift (8 years)
• Microsoft Exchange
• Network Support
• Operating Systems
• Ethernet
• VoIP
• Disaster Recovery
• Network Monitoring
• Load Balancing
• iOS
• Mac OS
• Software troubleshooting
• Computer literacy
• System Administration
• Technical Support
• Microsoft SQL Server
• Authentication
• Commercial driving
• Driving
• Social media management
• Manufacturing
• Microsoft Access
• Quality control
• AS400
• Heavy lifting
• ServiceNow
• Network Administration
• Clerical experience
• Warehouse experience
• Research
• Typing
• Property management
Languages
• English - Expert
Certifications and Licenses
First Aid CPR AED
April 2018 to April 2022
F Endorsement
Forklift Certification