Customer Service Store Manager
Resume:
C U S T O M E R
S E R V I C E
P R O F E S S I O N A L S U MMARY
Exceptional leader talented at customer service, management skills, and sales. Technically-savvy with outstanding relationship building, training and presentation skills. Competent administrative professional supporting the underwriting process with effective document evaluation, report writing and file management skills. Proficient in issuing quotes, gathering details and reviewing renewal requests. S K I L L S
Team Management,Documenting,Cash handling,banking,staff supervision,training,Conflict Resolution,Exceptional Communication skills,Staff supervision, Key holder,Goal orientated.
2016-2021 Pro Fireworks/ Asst Store Manager
2019-2021 Food Pantry Worker
● Completed all point of sale opening and closing procedures, including counting the contents of the cash register.● Managed opening and closing procedures and recommended changes
to enhance efficiency of daily activities.● Trained and managed associates in customer service and sales.Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Capuchin Service Center
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.Managed quality assurance program including on site evaluations, internal audits and customer surveys.● Inspected floor displays, noted missing items immediately replenished merchandise.● Worked with people too resolve problems, improve operations provide exceptional customer service.
A C A D E M I C B A C K G R O U N D
Highland Park Adult Education
GED-Received- 1998
Wayne County Community College -Currently
Nakea
H o d g e
Number
**************@*******.***
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