Joanna Grace
Pinole, CA *****
*********@*****.***
Trustworthy individual with 6 years of experience cleaning warehouse buildings. Dynamic organizational, multi tasking, team building skills. Known for completing difficult and unique tasks, within required timeframes. Reliable and honest Sanitation/Housekeeping worker, skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Possessing superb interpersonal and communication skills. Structured worker, enthusiastically completes cleaning tasks and offers skills in light maintenance. Multitasking and attentive individual willing to work any available shift. Excellent team worker who cooperates to complete large jobs quickly. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Sanitation/Housekeeping position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sanitation/Housekeeping position. Ready to help team achieve company goals. Experienced excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of multi tasking and training in cleaning and maintaining, exceptional standards. Motivated to learn, grow and excel in the cleaning industry. cleaning and maintenance of the facility. With my team, we were able to make the impossible, possible. Overcoming the obstacles, we were able to achieve some amazing accomplishments. Work Experience
Sanitation Lead/Housekeeper
Hello Fresh Grocery Delivery E-Services - Richmond, CA August 2017 to Present
Stored chemicals in compliance with OSHA regulations. Operated Forklift to transport items between locations. Collected samples and conducted Swabs, Visual tests. Led training in sanitation and cleaning practices. Delegated assignments and verified work quality and completion according to facility and regulatory standards.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets. Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash. Emptied waste paper and other trash from premises and moved to appropriate receptacles. Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors. Responded immediately to calls from personnel to clean up spills and wet floors. Maintained optimal supply levels to meet daily and special cleaning needs. Maintained floor cleaning and waxing equipment.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals. Identified repair needs and major maintenance concerns, and escalated issues to management. Used power scrubbing and waxing machines to scrub and polish floors. Promoted building security by locking doors and checking electrical appliances for safety hazards. Used hand trucks or manually lifted supplies, equipment and heavy furniture. Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Led training in sanitation and cleaning practices
Supervised and directed daily work of team of 9 sanitation personnel Security Officer
Tropicana Casino And Resort - Las Vegas, NV
September 2009 to May 2014
Oversaw daily monitoring and patrolled buildings, grounds and work sites. Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints. Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors. Acted quickly during emergency situations to reduce opportunity for damage and injury. Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Reported suspicious activities and persons to law enforcement. Regulated vehicle and pedestrian traffic onto building grounds. Performed pat-downs to look for unauthorized materials and weapons. Checked and verified photo identification prior to granting facility access. Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Screened individuals and prevented passage of prohibited articles into restricted areas. Patrolled and monitored premises in company vehicle, on bicycle and by foot. Reviewed camera and system feeds and alerted proper respondents regarding discrepancies. Secured 314 doors in office and main building.
Education
Bachelor of Arts in Communications/Law
University Nevada of Las Vegas - Las Vegas, NV
February 2013
High School Diploma
Rialto High School - Rialto, CA
June 1996
Skills
• Hazardous Chemicals
Facility and Site Cleaning
Surface and Floor Cleaning Incident Reports
Positive Team Player Safety Awareness
Janitorial Knowledge
Ability to Be Flexible
General Housekeeping
Trash Collection and Removal
Company Safety Policies
Conscientious and Detail-Oriented
Professional Relationships
English Spanish
Full Professional Native or Bilingual
• Customer service
• Heavy lifting
• Driving
• Hospitality
• Typing
• HAACP Certified
• Sanitation
• Label encoding
Languages
• English - Fluent
Certifications and Licenses
Driver's License
August 2021 to September 2025
Non-CDL Class C
September 2022 to September 2025
CDL
March 2021 to June 2025