Recruiter

Maria Delgado Chicago,IL

773-***-****

dominguezdelgadomariag

@gmail.com

EXPERIENCE

OptumRX, REMOTE — Pharmacy Coordinator

DECEMBER 2022 - OCTOBER 2023

● Handled a High Volume of Inbound Calls and outbound calls providing great Customer Service to Patients in a timely manner

● Conducted outbound calls to Medication Therapy Management Patients to ensure the members were adhering to their medications and address any concerns or issues they may have had with their medications

● Assisted in maintaining accurate and up-to-date records of patients with medication therapy management calls for auditing and reporting purposes Snelling Staffing Services, Bensenville,IL — Administrative Assistant FEBRUARY 2020 - DECEMBER 2022

● Scheduled, coordinated and managed full New Hire Onboarding Process/New Hire Orientation to ensure full compliance with Snelling's, TSA (Transportation Security Administration) and, State/Federal Requirements

● Distributed onboarding packets to prospective employees

● Reviewed onboarding documents for accuracy and completeness and uploaded to Applicant Tracking System (Avionte)

● Conducted criminal, TSA clearance and drug tests verification

● Maintained and managed Employee Attendance/Performance Reports ASG Staffing, Berwyn, IL— Staffing Specialist

AUGUST 2019 - FEBRUARY 2020

● Conducted Full life cycle Recruitment of 200+ job orders per month

● Participated in Job fairs and Posted job listings in LinkedIn, Indeed and other platforms to acquire more applicants

● Sourced and Screened resumes while conducting initial interviews with potential candidates

● Coordinated interview schedules between hiring managers and candidates

● Coordinated and conducted New Hire Onboarding Process and New Hire Orientation to ensure proper onboarding compliance with State/Federal/Local employment laws and company policies

● Conducted Drug-tests and Criminal Background checks to verify eligibility of Candidates

● Addressed employee relations issues, harassment allegations and work complaints EDUCATION

Association House High School, Chicago, IL— High School Diploma SEPTEMBER 2015 - JUNE 2019

SKILLS

● Customer Service

● Remote Call

Center

● Data Entry

● Microsoft Office

● Sales

● Avionte

● Zoom/Teams/Goo

gle Meets

● Managing

● Medical

Terminology

● Recruitment

● Scheduling

● I-9 Verification

LANGUAGES

SPANISH

ENGLISH

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