Sales Manager Customer Care

DIPTESH PATEL

Email ****************@*****.*** Phone: 706-***-****

Summary

Sales Manager with 9+ years of experience in training and supervising sales staff, and planning and implementing sales strategies. I have a great sense of customer care and treat customers how I would like to be treated. Some set of skills would include critical thinking organization and time management. I'm a detail-oriented team player with strong organizational skills and have the ability to handle multiple projects simultaneously with a high degree of accuracy.

Professional Experience

7-Eleven, Red bank, NJ

Manager October 2021 - Present

Carried out monthly marketing plans and maintained internal quality control standards.

Maintain detailed records of financial service transactions.

Always ensure advocate availability of merchandise.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchange.

Prevented store losses using awareness, attention to detail and integrity.

Consistently generated additional revenue through skilled sales techniques.

Assisted customers over the phone regarding store operations, products, promotions, and orders.

VGO Food Mart, Donald, SC

Manager March 2015 - August 2021

Created new processes and systems for increasing customer service satisfaction.

Worked as a team member performing cashier duties, product assistant and cleaning.

Assisted customers with store and product complaints.

Greeted customers upon entrances and handled all cash and credit transactions.

Education

University of Rajiv Gandhi, Karnataka, India

oDegree in science June 2012

Skills

Sales

Negotiation

Upselling

Product knowledge

Sales presentations and demos

Schedule Coordination

Customer and client relationships

Critical thinking skills

Strategic planning

Problem solving

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