Customer Service Representative
Resume:
Michael Randell
San Jose, CA *****
***********@*****.***
"Dynamic and customer-centric professional with a relentless drive for excellence in service delivery. Dedicated to surpassing expectations and ensuring utmost customer satisfaction, I bring forth exceptional communication skills and a passion for fostering strong client relationships. Committed to contributing to a collaborative team environment, my goal is to excel in delivering goods safely and efficiently while continuously honing my driving abilities. Seeking a challenging role where I can leverage my expertise to elevate customer experiences and drive success." Willing to relocate: Anywhere
Work Experience
Nutrition Coordinator
Sourcewise Meals on Wheels - Sunnyvale, CA
January 2024 to Present
Our program participants must be 60+ years of age and homebound due to illness, disability, or lack of mobility. Grocery shopping and preparing meals are very difficult, and they do not always have family or friends available to help.
Light Industrial, Office & Administration, Warehouse, Elite Supply Chain Services - Memphis, TN July 2022 to January 2023
We were a travel company that work Light Industrial, Office & Administration, Warehouse, Distribution and Manufacturing.
Customer Service Representative Customer Service Associate/Sales Pinta International Inc. - Hayward, CA
November 2021 to February 2022
The key role of this position is to handle customer service inquires, by taking care of all internal customers, warranty calls, customer questions/complaints and on-line reviews CSR - Customer Service Representative Customer Experience Associate Call Center (REMOTE) - Remote
January 2021 to September 2021
Using a computerized system, responds to Virginia Medicaid provider inquiries in a call center environment
Health Screener
Apple - Cupertino, CA
May 2020 to November 2020
Screen workers for co vid contract job that ended I worked Monday through Friday from 5:00 a.m. to 2:30 p.m.
Dispatcher Triple AAA
Motor Body / Alongi Brothers - San Jose, CA
September 2019 to July 2020
Send out tows for San Jose police department highway patrol tripple AAA customers I worked graveyard shift which is third shift from 10:00 p.m. to 6:00 a. Waiter/Server
Red Robin - San Jose, CA
July 2017 to May 2019
Gave great customer service to all paying customers food drinks etc I waited tables Monday through Saturday the time very different shifts rotating shifts On-Air Personality
Wfsk 88fm - Nashville, TN
May 2014 to March 2017
Worked on air promoted file information Quarterly I was on air personality desk clerk promoter disc jockey work Monday through Friday from 6:00 a.m. to 1:00 p.m Customer Service Representative
Bank of America - Sumter, SC
April 2013 to March 2017
answer customer questions about basic banking services, such as account balances and interest rates and fees.
Route Driver
U.S. Army - Fort Campbell, KY
April 2009 to June 2012
U.S. Army - Fort Campbell, KY
April 2009 to June 2012
Route Driver
• Delivered army supplies and office supplies on an army base from Monday through Friday. Delivery Driver
Webb furniture - Clarksville, TN
June 2005 to March 2008
Webb furniture - Clarksville, TN
June 2005 to March 2008
Delivery Driver
• Delivered furniture to customers throughout the Clarksville, TN area from Monday through Saturday. Education
High school diploma
Manning High School - Manning, SC
August 1993 to May 1998
Skills
• Customer service
• Sales
• Upselling
• English
• Phone etiquette
• Communication skills
• Data entry
• Analysis skills
• Word Excel (10+ years)
• Data entry (10+ years)
• Email management (10+ years)
• Route Driving
• Box Truck
• Driving
• Shipping & Receiving
• Supply Chain
• Warehouse Distribution Experience
• Warehouse Experience
• Pallet Jack
• Delivery Driver Experience
• Organizational skills
Certifications and Licenses
Driver's License
Non-CDL Class C
Contact this candidate