Customer Service Administrative Assistant
Resume:
CRYSTAL FIGUEROA
Bronx NY **463
*************@*******.***
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and ability through effective schedule development. Excellent customer service and conflict management skills.
SKILLS AND ABILITIES
Billing and Invoicing
Spreadsheet Development
Database Entry
Scheduling and calendar management
Customer and client relations
Office management
WORK EXPERIENCE
Inversiones Mam – Administrative Secretary 09/2008 – 12/2018
Santo Domingo Dominican Republic
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Edesur Dominicana – Investigative Reporter 02/2008 – 06/2008
Santo Domingo Dominican Republic
Performed research and checked all facts to maintain high standard of journalistic integrity.
Stream International – Call Center Customer Service Representative 03/2007 – 12/2007
Santo Domingo Dominican Republic
Evaluated customer information to explore issues, develop potential solutions and maintain high quality service.
Manpower – Call Center Representative 01/2021 – 06/2021
New York NY
EDUCATION
John F Kennedy High School 09/1999 – 06/2003 Bronx NY
High School diploma
Bronx Community College 09/2004 – 06/2005
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