Customer Service Call Center
Resume:
Crystal Rios
Mesa, AZ
**********@************.*******.***
Willing to relocate: Anywhere
Work Experience
Transportation Specialis/dm
Amazon.com - Mesa, AZ
September 2023 to Present
Disruption managing, taking inbound calls, from Amazon truckers advising where to go, reporting delays if needed, etc.
Call Center Representative/Customer Service
CVS Health - Chandler, AZ
March 2023 to September 2023
Answering calls, assisting with members who need refills or have questions on prescription statuses, insurance and or Medicare benefits
PSE SALES & SVCS/DISTRIBUTION ASSOCIATE
UNITED STATES POSTAL SERVICE - Pennsylvania
January 2022 to July 2022
Scanning Mail
Housekeeper
Marriott fairfeild inn - Pennsylvania
May 2021 to September 2021
Housekeeping,cleaning,making beds, replacing items in rooms,stocking Customer Service Associate
Five Below - Pennsylvania
March 2020 to August 2021
Stocking,counting money, taking care of customers needs, opening and closing store Resident Assistant
Elmcroft Eclipse Senior Living - Pennsylvania
September 2019 to December 2019
Taking care of residents,caring, helping residents bath, dressing, eating, bathroom. Picker/Packer
VF Corporation - Pennsylvania
January 2019 to September 2019
Scanning orders, using wrist scanner, packing
Cashier/Customer Service
Dollar General - Pennsylvania
January 2019 to April 2019
Taking care of customers, packing and stocking shelf’s Home Health Aide
New Horizon Academy - Bronx, NY
January 2017 to August 2018
Giving care in residents home
Resident Assistant (RA)
Brighter Days - NY
January 2014 to August 2018
Assisting elderly with needs if needed for example, cleaning rooms bathing, keeping up with hygiene, getting dressed feeding, etc.
Bartender
Bare Elegance - Manhattan, NY
July 2016 to June 2017
Serving customers taking orders
Cashier/Customer Service
Family Dollar - Brooklyn, NY
October 2015 to December 2016
Facing,packing,stocking, taking care of customers
Barista
Starbucks - Long Island, NY
May 2012 to October 2015
Serving coffee, taking care of customers
Education
GED
John F Kennedy University - Bronx, NY
September 1999 to June 2005
Skills
• Home Care (10+ years)
• RF Scanner (4 years)
• Warehouse Distribution Experience (3 years)
• Packaging (3 years)
• Order Picking (4 years)
• Cleaning Experience (10+ years)
• Barista Experience (1 year)
Languages
• Spanish - Intermediate
Certifications and Licenses
Bartender License
Contact this candidate