Technical Support It

EDUCATION

UNITY University

IT Assistance(ITA)

CERTIFICATIONS

Technical Support Fundamental

Fundamental of Network

Communication

CompTIA A+ Network

fundamental of Data and Data every

ware

WORK EXPERIENCE

IS Support Hardware and Network

CBE Company, 2021 - 2024

computer hardware installations, maintenance, and

troubleshooting

Network installations, maintenance, and

troubleshooting

scanner and Printer hardware installations,

maintenance, and troubleshooting

SKILLS

Technical Support

Software Installation

Desktop troubleshooting

Network, Hardware Troubleshooting

Hardware and software installation

LAN control

Team Collaboration

End point configurations

Incident Management

Dynamic and goal oriented professional actively pursuing a full time position, poised to utilize a blend of interpersonal skills, exceptional time management, and adept problem-solving abilities. Proficient in networking, incident and service management using ITSM methodologies, hardware maintenance, software troubleshooting, technical support, and system administration within an ITIL framework. A diligent individual with robust organizational skills, eager to embark on an entry- level role where I can synergize with the team to drive organizational success. NEBIYU MUSA

IT/COMPUTER TECHNICIAN

IT Support Technician

CBE Company, 2017 - 2021

IS User support

IT support by setting up and maintaining computers and other necessary technology.

computer hardware assembling and software

installation

206-***-**** SW graham st

***********@*****.***

Contact this candidate