Service Representative High School
Resume:
JUSTIN NEWLAND
**** **** ****** * ******,Illinois 61265 541-***-**** ***************@*****.***
OBJECTIVE
I am a reliable and driven individual with strong time management and ability to work in a team atmosphere.I am looking to enter a new career field to broaden my skills,and strengthen the ones I already have.I have a passion for learning and a strong desire to succeed and I am ready to make a difference as I start my new Journey here in the Quad Cities.
EDUCATION
Diploma
Klamath Union High School
June 2011
EXPERIENCE
December 2020 to
September 2021
(Limited Duration position)
Transportation Service Representative
Oregon Department of Transportation:Department Of Motor Vehicles -Klamath falls,Oregon
● Explain laws,procedures,programs and records to a diverse customer base.
● Perform counter work and help people with titling,registering vehicles and getting permits.
● Interpret and apply vehicle laws and agency policies.
● Inspect documents and applications.Calculate and collect fees.
● Administer,correct and explain law and vision tests.
● Produce licenses,permits and identification cards.
● Account for documents and money received.Balance receipts at the close of business day.
● Do behind-the-wheel license skills tests to determine eligibility for driving privileges.
● Prepare daily reports.
● Provide relief as needed in other DMV field offices. Administrative Supervisor
Videre Diagnostics – Charlotte,North Carolina
May 2019 to
December
2020
● Building trustworthy foundation to match customers satisfaction
● Maintain a strong positive relationship with company clients and technicians o Ensuring all technicians have all the necessary paperwork processed and turned in
o Getting all requested medical records and reports sent out in a timely manner REFERENCES
Can provide additional references when requested.
2
● General office maintenance,scheduling maintenance,and equipment orders. Thus,helping the operations of the company run more effectively as well and ensuring we are meeting all law-abiding guidelines and moral standards.
● Remaining available at all times to assist employees if and when they experience issues or have questions.
Assistant Store Manager /Human Resources Assistant Cascade Wireless LLC (US Cellular)– Klamath Falls,Oregon 2017 to March
2019
● Overseeing and predicting rank of sales in real time
● Ensuring employees are up to date on all training and information
● Accurately presenting promotions,pricing,and account information in an understandable manner to customers
● Meeting with Chief Operating Officer and fellow managers to discuss new sales platforms and trainings
Case Manager
iQor – Klamath Falls,Oregon
● Building trustworthy foundation to make customers satisfied
● Handle case assignments,draft service calls,review case progress and determine case closure
● Development effective working relations
● Promote quality and cost-effective outcomes
2013 to 2017
Robert Austin Thomas Holland Tiffany Thomas
iQor Supervisor
Project Coordinator
(Jeld Wen Corporate Office)
Jeld Wen Corporate Office/
Former Agent iQor
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