Customer Service Specialist

GAITH J. JAMES

**** *** * ********, *.Y. ***** · 347-***-****

**********@*****.***

Motivated customer service specialist with over 5 years retail experience in a fast paced, team based environment. Possess excellent leadership skills and multi-tasking strengths. Proficient in heavy equipment operation, schedule and inventory maintenance, and loss prevention. EXPERIENCE

2011 – 2019

SALES ASSOCIATE, THE HOME DEPOT

Performed all functions regarding receiving stock and housekeeping related tasks. Greeting customers, responding to questions and providing outstanding customer service. Overnight recovery team leader for 3 years.

Department opener for 3 years.

2014 – 2018

WAREHOUSE ASSOCIATE, DAIMLER TRUCKING AMERICA PDC

Prepare and process a wide variety of shipments; pulling and packaging out going shipment. Receiving and breaking down in coming shipments.

Documented distribution flow, prepared mailing labels and recorded weight; complied and organized documentation for management.

Operating lifting and moving equipment (I.e. forklift, pallet mover, picker, etc.) to transport stage and store freight.

Sustained zero safety hazards by proactively maintaining clean and organized warehouse environment.

EDUCATION

1995

GED, NOSTRAND ADULT LEARNING CENTER

JUNE 1991

HIGH SCHOOL DIPLOMA, ST. VINCENT BOYS HIGH SCHOOL

SKILLS

• Masonry Construction

• Operating lifting and moving equipment

• Team Player

• Physically Fit

• Leadership Skills

2

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