Mar **** Jun 2021
DaWanda L Delaney
Professional Summary
Well qualified Community Director with a strong background in property management. Works well independently to handle assignments and always ready to go out and beyond basics assignments. Quick learner with good computer skills and property management software knowledge such as Yardi Appfolio Rent Cafe' Rent Redi Onsite Entrata Buildium Rent Manager and Tenant Cloud. Detailed-oriented in identifying and correcting issues. Work Experience
Community Director
Oc Management Decatur, GA
Coordinated work of both administrative and maintenance team members to manage needs of 99-unit facility.
Checked property regularly for maintenance needs and coordinated quick resolutions to maintain community standards.
Managed administrative needs such as new resident applications and background checks to support vibrant apartment community.
Prepared financial and management reports weekly.
Oversaw total operation, maintenance, and administration of property with 99 units. Property Manager
The Woodridge Apartments Decatur, GA
Process rental application and renewals, and finalize approval criteria. Facilitated timely collection of rent, late fee and utility payments. Coordinated maintenance schedules and facilitated completion with maintenance team. Supervised renovations and infrastructure upgrades, keeping projects on time, within budget, and minimally disruptive to tenants.
Executed comprehensive tenant retention program to retain tenants and increase lease renewals.
Maintained positive relationships with property owners and investors by providing financial and operational reports and offering strategic recommendations. Monitored work orders for maintenance needs and followed up to verify completion. Handle tenants complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures. Completed final move-out walk throughs with tenants to identify required repairs. Regional Operations Manager
Briar Hills Apartments Homes Riverdale, GA
Established and maintained operational standards for 9 locations. Supported location managers with operational, sales, and business knowledge to help Atlanta, GA 30349
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Jun 2003 Sep 2005
Jun 1993
May 1992
each achieve profit goals.
Analyzed results of operational performance reports and assisted locations in formulating action plans to address issues.
Assessed staffing needs regularly to gear up effectively for forecasted demand due to changing market conditions and seasonal strategies. Supervised staff to optimized brand expansion initiatives and productivity. Hire new staff and train new employees
Property Manager
IPM -Investment Group LLC Gainesville, FL
Facilitated timely collection of rent, late fee and utility payments. Met with board of directors to discuss community needs and resolve issues or disputes. Coordinated maintenance schedules and facilitated completion with maintenance team. Supervised renovations and infrastructure upgrades, keeping projects on time, within budget, and minimally disruptive to tenants.
Researched and verified prospective tenant eligibility in alignment with government regulations.
Worked with qualified repairers to keep properties and grounds up to modern standards. Worked with leasing agents to market vacancies and keep occupancy rates high. Education
Certification : Business Administration And Management Draughons College Atlanta, GA
GED
A. Alonzo Crim Atlanta, GA
Skills
Background checking Marketing implementation
Budget control Application management
Tenant relations Collect payments
Manage rentals Coordinate documents
Oversee maintenance Teamwork