Project Management Business Development
Resume:
Dawn J. Wagner
Chief Operating Office
Pitman, NJ 08071
***********@*******.***
Wells Fargo Bank N.A.
Current Title:
SVP, Business Strategy, Transformation and Enablement Senior Leader
PROFESSIONAL SUMMARY
Executive strategy, transformational and new business development for Chief Operating Office (COO), Global solutions and Diversity, Equity & Inclusion (DE&I)
Specializing in diverse talent retention, customer diverse segments and recruiting for DE&I. Work directly with HBCUs for talent identification
Define, refine and bring strategy to fruition through focused assessment, analysis and industry standard project, program and implementation practices
Responsible for the growth, development and performance of direct reports by providing coaching, mentorship, continuous feedback, support and encouragement
Responsible for business development, operational management, technology delivery, risk oversight, regulatory policy, and governance adherence
Professional program, project, business process development and transitional change management for 20+ year, PMI Certified, PMP
Collaborate with Executive Sponsors and Business/Technology Leads to define scope, objectives, risk, timeline, resources and cost
Wells Fargo Bank N.A.
SVP, Executive Leader
2009 - Present
PRFESSIONAL EXPERIENCE
Executive Leadership for Diversity, Equity and Inclusion, Global Delivery and Mortgage Operations
Manage mid-size to large teams 1,000+ with MM budgets
Strategic program delivery for 250,000 domestic and international employees
Global delivery for offshore transition management and recruitment
Delivery of successful strategic planning, implementation, testing, monitoring for program, process, system and organizational delivery
Delivery of successful MM operational, regulatory, and technical platforms
Standardized process for regulatory policy adherence, re-engineered enterprise legacy processes, requirements and supporting tools
Designed and implemented executive dashboard and operational reporting
Designed intake/prioritization processes to create and manage book of business
Radian Guaranty Inc.
VP, Program Office Leader, Change Management Office
2004-2009
Executive Leadership
Managed small and mid-sized teams with MM budgets
Domestic and international operations, risk and technology leadership
Created and managed risk policy oversight program team
Created and managed change management project teams
Strategic transformation for regulatory policy, governance, and compliance
Led transformation change for customer lending policy administration
Business case development, RFI, FRP, and mergers and acquisition (M&A)
Implemented enterprise technology MM savings
Developed executive reporting and analytics
First Union/Wachovia Bank
Director Implement Services, Project Management Office
2000-2004
Operational technology program leadership for employee benefits
Customer/client relationship management
Managed small to mid-size teams
Managed MM budgets
Managed Health & Welfare and Defined Benefit plans
Merger and acquisition strategy, and business plan development
Towers Perrin
Philadelphia Consulting Office
Senior Delivery Manager – Benefit Consultant, PMP
1994-2000
Benefit and Business Development Consulting
Operational technology program leadership for employee benefits
Customer/client relationship management
Managed small to mid-size teams
Managed MM budgets
Managed Health & Welfare and Defined Benefit plans
Merger and acquisition strategy, and business plan development
EDUCATION
Rowan University BA
Magna Cum Laude
Organizational Psychology
Camden County college AS
Graduated w/Honors
System Analysis & Design
Villanova UV, PMP
Georgetown UV, BPM
FASTER-BPM Certified
Office Tool Experience: MS Office Products, PDF, MS Project, SharePoint, Visio, Workday and most industry standard human resources, process management, workflow, reporting and analytic tools
PROFESSIONAL AFFLIATIONS
NAPW – National Association of Professional Women
Wells Fargo Employee Resource Networks (10) Network Partners
PMO Executive Board New York – Alumni 2010
Leadership Philadelphia – Alumni 2007
PSY-CHI National Honors
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